The Swiggy Android app has a "Customer Support" section that helps resolve issues related to orders and payments. To navigate it effectively, users should:
1. Locate the Support Section by tapping on the "Profile" icon to find "Customer Support."
2. Utilize the FAQs to address common concerns before seeking further assistance.
3. Use the chat feature for immediate help from a support representative.
4. Access order history for specific details about issues.
5. Provide feedback on the support experience after resolution.