Windows 10 users are experiencing issues with the May update, which has a bug affecting business laptops with Intel vPro processors. This bug can cause update installation failures and repeated automatic repair attempts. Microsoft has released an emergency fix, KB5061768, which users should apply before installing the May update. The problem stems from the termination of the lsass.exe service, leading to automatic repair failures and potential lockouts for users with Device Encryption or BitLocker. To recover, users may need to disable Intel Trusted Execution Technology (TXT) and Intel VT for Direct I/O in BIOS settings, which typically requires the BitLocker recovery key. A workaround allows users to disable Intel TXT without changing Intel VT settings. Users can access BIOS by pressing keys like F2, F10, or F12 during startup, navigate to the Intel TXT setting, disable it, and then restart their PC to install the emergency patch. It is recommended to install the emergency fix before downloading the May update. Similar bugs have occurred in previous updates for Windows 10 and 11. Windows 11 users should note that a clean install of version 24H2 automatically applies Device Encryption, which requires careful management of Microsoft account credentials for recovery keys.