Recovery key Archives

Winsage

May 21, 2025

Windows 10’s latest update packs a nasty bug, and while your system might be safe, it’s vital you check now

Windows 10 users are experiencing issues with the May update, which has a bug affecting business laptops with Intel vPro processors. This bug can cause update installation failures and repeated automatic repair attempts. Microsoft has released an emergency fix, KB5061768, which users should apply before installing the May update. The problem stems from the termination of the lsass.exe service, leading to automatic repair failures and potential lockouts for users with Device Encryption or BitLocker. To recover, users may need to disable Intel Trusted Execution Technology (TXT) and Intel VT for Direct I/O in BIOS settings, which typically requires the BitLocker recovery key. A workaround allows users to disable Intel TXT without changing Intel VT settings. Users can access BIOS by pressing keys like F2, F10, or F12 during startup, navigate to the Intel TXT setting, disable it, and then restart their PC to install the emergency patch. It is recommended to install the emergency fix before downloading the May update. Similar bugs have occurred in previous updates for Windows 10 and 11. Windows 11 users should note that a clean install of version 24H2 automatically applies Device Encryption, which requires careful management of Microsoft account credentials for recovery keys.

Winsage

May 20, 2025

Microsoft releases emergency hotfix for Windows 10’s May update issues

Microsoft released an out-of-band update, KB5061768, for Windows 10 users to address urgent security vulnerabilities. This update is available through the Microsoft Update Catalog for Windows 10 versions 1903 and later, including Windows 10 LTSB, and supports both x86 and x64 architectures. The download size ranges from 415 MB to 711 MB. The update is crucial for users experiencing BitLocker issues and blue screen crashes after the May Windows 10 patch, particularly on devices with Intel Trusted Execution Technology enabled on 10th-generation Intel vPro processors or newer. Users unable to install the update due to boot issues should disable Intel VT for Direct I/O and Intel Trusted Execution Technology in the BIOS/UEFI settings to allow normal startup and apply the update.

Winsage

May 20, 2025

Microsoft Confirms Emergency Update For Windows Users

Microsoft has released an emergency update for Windows 10 due to issues following May’s mandatory security update, which caused BitLocker Recovery screens and Blue Screens of Death for users. The problem primarily affects devices with Intel Trusted Execution Technology on 10th generation or later Intel vPro processors. Users who encounter these issues are advised to disable Intel VT for Direct I/O and Intel TXT in BIOS/UEFI settings, install update KB5061768, and then re-enable the settings. Microsoft has stated that its support team cannot retrieve lost BitLocker recovery keys. This issue mainly impacts enterprise users, as consumer devices generally do not use Intel vPro processors.

Winsage

May 18, 2025

Microsoft Confirms New Update Locks Windows 10 — Or Worse. Here’s What To Do

Windows 10 users are facing issues due to the mandatory KB5058379 update, which has caused some PCs to boot into Windows Recovery mode and prompted the need for a BitLocker key. Some users have also experienced a Blue Screen of Death (BSOD). The update primarily affects devices with Intel Trusted Execution Technology (TXT) using 10th generation or later Intel vPro processors, particularly on Windows 10 versions 22H2 and Windows 10 Enterprise LTSC 2021. Microsoft is working on a resolution and plans to release an Out-of-band update soon. Affected users are advised to disable Intel TXT in the BIOS to complete the update successfully and avoid further issues. Windows 11 is not impacted by this problem.

Winsage

May 17, 2025

Why Windows 10 PCs are locking up and crashing after May update

Microsoft will end update support for Windows 10 in October 2025, but new patches are still being released. The latest cumulative update, KB5058379, has caused issues for users, especially those with devices from Dell, Lenovo, and HP. Microsoft is aware of the problems and has not yet deployed a fix as of May 16, but has provided a temporary workaround. For users affected by the BitLocker bug, Microsoft Support recommends the following steps to regain access: 1. Disable Secure Boot in BIOS/Firmware settings. 2. If issues persist, disable all virtualization technologies in BIOS/Firmware settings. 3. Check the Microsoft Defender System Guard Firmware Protection Status via Registry Editor or GUI method. 4. If firmware protection settings are restricted by Group Policy, disable them using Group Policy Editor or Registry Editor. A system restart is required for these changes to take effect, and these workarounds should only be temporary until a patched update is released. Disabling certain BIOS settings may compromise system security.

Winsage

May 16, 2025

Microsoft confirms May Windows 10 updates trigger BitLocker recovery

Microsoft has acknowledged an issue affecting some Windows 10 and Windows 10 Enterprise LTSC 2021 systems after the installation of the May 2025 security update (KB5058379), causing devices to boot into BitLocker recovery mode. This problem arises when the update leads to multiple startup failures, preventing the system from initiating Automatic Repair without the recovery key. Users experiencing this issue may see LSASS errors and the 0x800F0845 error code in the Windows Event Viewer. Reports indicate that various devices from manufacturers like Lenovo, Dell, and HP are affected. Microsoft suggests troubleshooting steps such as disabling Intel Trusted Execution Technology, Secure Boot, Virtualization Technologies, or Firmware Protection. This is not the first occurrence of such issues, as similar problems were reported after previous updates in August 2024 and August 2022.

Winsage

May 16, 2025

Windows 10 PCs are locking and crashing after May’s security update

Microsoft's KB5058379 update has caused issues for Windows 10 users, prompting unexpected requests for the BitLocker recovery key during startup. This problem is affecting users in Germany and the United States, impacting both corporate and personal devices. Users without the recovery key find their systems locked, leading some to perform system recoveries. Additionally, some users experience blue screen crashes after booting into Windows 10. A potential workaround is to disable the “Intel Trusted Execution Technology (Intel TXT)” option in the BIOS/UEFI. The issue primarily affects devices from Dell, HP, and Lenovo running Windows 10 versions 22H2 or 21H2 Enterprise. Microsoft has not yet acknowledged these issues related to the update.

Winsage

May 16, 2025

Microsoft released one of its final updates for Windows 10 — and it has broken things

Microsoft is winding down support for Windows 10 this October and has released update KB5058379, which has caused unexpected BitLocker recovery prompts for some users after a restart. This issue has been confirmed by Microsoft representatives on forums, although it is not mentioned in the update's release notes. The problem predominantly affects devices from manufacturers like Dell, HP, and Lenovo, and the specific cause is unclear. Microsoft has provided workarounds, including disabling Secure Boot and virtualization technologies, checking Microsoft Defender System Guard Firmware Protection status, and disabling firmware protection via Group Policy or Registry Editor.

Winsage

May 16, 2025

Microsoft Update Fails—New Download Breaks Windows

Users are experiencing BitLocker Recovery screens and Blue Screens of Death (BSOD) after installing the Windows 10 update KB5058379. This mandatory update addresses significant security vulnerabilities, but Microsoft claims to be unaware of any new issues. Some users have found that disabling Intel TXT can help complete the installation. Reports include a user experiencing consistent BSODs after the update and another who resolved boot issues by changing BIOS settings. The end of support for Windows 10 is approaching on October 14, but Microsoft 365 applications will still receive security updates afterward. Windows 11 users are not affected by these issues.

Winsage

May 16, 2025

Windows 10 KB5058379 update triggering BitLocker Recovery after install

The Windows 10 KB5058379 cumulative update, released on May 13, 2025, has caused unexpected BitLocker recovery prompts for some users after installation and reboot. Reports indicate that affected devices, including those from Lenovo, Dell, and HP, automatically boot into the Windows Recovery Environment and display the BitLocker recovery screen. Users have experienced various issues, such as needing BitLocker keys to start up or devices refusing to start. A workaround involves disabling Intel Trusted Execution Technology (TXT) in the BIOS. Microsoft has not publicly acknowledged the issue but support representatives are aware and working on a resolution. Microsoft has provided steps to resolve the issue, including disabling Secure Boot and virtualization technologies, checking Microsoft Defender System Guard Firmware Protection status, and disabling firmware protection via Group Policy or Registry Editor.