recovery screen

Winsage
November 6, 2025
Microsoft has acknowledged a new issue affecting Windows 10 and Windows 11 users related to the BitLocker encryption feature, causing unexpected booting into BitLocker recovery mode, particularly for users unaware of their encryption key. This problem primarily impacts Windows 11 versions 25H2 and 24H2, and Windows 10 version 22H2, with Intel-based systems being the most affected. Users are advised to ensure their encryption key is available or consider disabling BitLocker due to the frequency of issues. Microsoft has indicated that this bug should not result in data corruption.
Winsage
November 5, 2025
Microsoft has warned that after installing the October 2025 Windows security updates, users may experience their systems booting into BitLocker recovery mode, particularly affecting Intel devices with Connected Standby support. This issue arises typically after hardware changes or TPM updates, requiring users to enter their recovery key to regain access to encrypted drives. The affected platforms include Windows 11 versions 24H2 and 25H2, as well as Windows 10 version 22H2. IT administrators can use a group policy through Known Issue Rollback (KIR) to mitigate the problem, and users are advised to contact Microsoft Support for assistance. Similar issues have occurred in the past, prompting emergency updates from Microsoft to address BitLocker recovery prompts after previous security updates.
Winsage
July 23, 2025
Windows 11 KB5062660 is an optional update for Windows 11 24H2, introducing features like Recall AI for users in Europe. The update is approximately one gigabyte in size and upgrades the operating system to Windows 11 Build 26100.4770. Users can access it through Windows Update or direct download links from the Microsoft Update Catalog. Recall AI allows users to save screen snapshots but raises privacy concerns, which can be managed through settings. The update also includes Quick Machine Recovery (QMR) for efficient system recovery, improvements in system stability, and various enhancements such as inline messages in the Snap bar, streamlined Windows Search settings, enhanced controller navigation, and fixes for issues in the Settings app and File Explorer.
Winsage
June 2, 2025
Microsoft has released an emergency out-of-band update, KB5062170, to address issues from the May 13, 2025 Windows security update (KB5058405), which failed to install on some Windows 11 devices, showing error code 0xc0000098. The new update fixes an issue with the ACPI.sys driver and is available via the Update Catalog. It primarily impacts enterprise environments, particularly virtual setups like Azure Virtual Machines and Azure Virtual Desktop, while home users are less affected. KB5062170 includes all enhancements from the May 2025 non-security preview update and supersedes prior updates, requiring a device restart after installation.
Winsage
May 31, 2025
Microsoft is addressing issues with the May 13, 2025 Windows security update (KB5058405) that is failing to install on some Windows 11, version 22H2 and 23H2 devices. An out-of-band update is planned to be released shortly. A recovery error message indicating that “your PC/Device needs to be repaired” may appear, with the root cause identified as an ACPI.sys driver problem, potentially showing the error code: 0xc0000098. Most reports of this update failure have come from virtual environments, affecting enterprise users more than home users. Earlier in May, a similar emergency update was issued for Windows 10 users experiencing a BitLocker Recovery screen during the installation of a security update.
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