refund process Archives

AppWizard

September 7, 2025

Paradox refunds PlayStation Store preorders of Bloodlines 2 in preparation for ‘adjustments’ to its reviled $30 DLC to be revealed later this month

Paradox Interactive has initiated a refund process for PlayStation Store preorders of Vampire: The Masquerade – Bloodlines 2 due to backlash over its pricing structure, which includes core content behind a DLC paywall. Customers are advised to renew their orders after planned adjustments to the game and pricing, with details to be revealed on September 17th ahead of the game's release on October 21st. Players who preordered on Steam may also be eligible for partial or full refunds based on DLC pricing changes. The decision to lock two of the six playable clans behind a DLC has faced criticism, especially compared to the original game, which offered seven clans. The game's development has been tumultuous, initially starting at Hardsuit Labs with a 2020 release date, then rebooted under The Chinese Room. Early impressions suggest potential improvement, but the DLC pricing strategy has dampened enthusiasm among players. Many hope for all clans to be included in the base game with an adjusted Premium Edition price.

AppWizard

September 3, 2025

How to refund Steam games — even after you’ve played them

Steam has a refund policy that allows users to reclaim their money under specific conditions: refunds can be requested within two weeks of purchase and if the game has been played for less than two hours. This policy applies to all games, including Early Access titles, but excludes cosmetic items and certain DLC once used. For in-game purchases in Valve-developed titles, refunds can be requested within 48 hours if the item is unused. Refund requests must be initiated through the Steam website, not the app. Users need to log in, select the game, choose a reason for the refund, request it, and select a refund method. Valve processes requests within a few days.

AppWizard

August 24, 2025

Goodbye to the Amazon store—it is liquidating its Appstore for Android and will refund money spent on apps and subscriptions—this is how you get your refund

Amazon will close its Appstore for Android on August 20, 2025, and discontinue its Amazon Coins program. Users with remaining Amazon Coins will be reimbursed. The closure raises concerns about the functionality of downloaded apps, which may cease to work and pose security risks. Users are advised to transition to Google Play and uninstall Amazon apps. Active subscriptions on Fire devices will continue without interruption, but users can cancel them for a proportional refund. After the closure, users are responsible for any data loss related to Amazon apps.

AppWizard

August 19, 2025

Amazon to discontinue Appstore for Android: Here’s what you should know

Amazon has announced the discontinuation of the Amazon Appstore for Android and Amazon Coins program, effective August 20. The ability to purchase Amazon Coins or make in-app purchases was halted on February 20. Users with unused Amazon Coins will receive refunds, with details to be provided later. Applications downloaded through the Amazon Appstore may become non-functional on Android devices after August 20. The Amazon Appstore will still operate on Fire TV, Fire Tablet, and devices with Fire TV built-in. Users can check their current balance by logging into the Amazon Appstore. For assistance, users can contact Amazon via their online support form.

AppWizard

August 18, 2025

Why is Amazon Shutting down Android’s Appstore?

Amazon will close its Amazon Appstore on Android devices on August 20, 2025, while it has already ceased operations on Windows in 2024. The Appstore will still function on Fire TV and Fire Tablet devices. The closure is part of Amazon's strategy to focus on its own devices, where most customers engage with the Appstore. Customers with remaining Amazon Coins will receive refunds, and there is no guarantee that apps from the Appstore will work on Android devices after the closure. Users are advised to back up important app data and explore alternative app sources like the Google Play Store.

AppWizard

August 18, 2025

Amazon App Store to shut down on Android within 48 hours

Amazon's App Store will no longer be accessible to Android users starting August 20, 2025, although it will still function on Fire TVs and Fire Tablets. Applications downloaded from the App Store will not be guaranteed to operate on Android devices after this date, raising concerns about app stability and security. Amazon will also discontinue its Amazon Coins program on the same date, and users with unspent balances will be eligible for refunds if their payment information is current. Users are advised to log into their Amazon accounts to verify their balance and update their payment details. Forbes recommends that Android users use the Google Play Store for app needs due to its security measures. The shutdown reflects Amazon's strategic shift away from competing with Google Play on Android devices, focusing instead on its Fire ecosystem, which has sold over 40 million units globally in 2024. The Amazon App Store, launched in 2011, struggled to gain market share, with downloads dipping below 1% of the global app market by 2022.

AppWizard

August 18, 2025

Amazon to issue refunds as Appstore closes on Android: What to know

Amazon is closing its Appstore for Android and the Coins program, effective August 20, 2025. Apps from the Appstore will not be guaranteed to operate on Android devices after this date. Users will receive refunds for any remaining Amazon Coins following the shutdown. The Appstore will continue to function on Fire TV and Fire Tablet devices, and customers with active subscriptions can maintain their services or cancel for refunds. Amazon Coins became unavailable for purchase in February, and details regarding the refund process for remaining coins will be provided later.

AppWizard

August 18, 2025

The Amazon Appstore shuts down on Androids Aug. 20. Will you get a refund?

Amazon is expanding its fresh food same-day delivery service to over 1,000 cities and towns in the United States, aiming to reach 2,300 locations by the end of the year. Additionally, Amazon will close its Appstore on Android on August 20, marking the end of its competition with the Google Play store. The app store had already been discontinued on Windows in 2024. Customers with remaining Amazon Coins will be eligible for refunds, and apps purchased through the Amazon Appstore may not function after the shutdown date. Amazon Coins were a digital currency for purchases within certain apps on the Appstore.

AppWizard

August 5, 2025

Asda making ‘big improvements’ to website and app

Asda is implementing four major updates to its online shopping platforms, including a new delivery tracking map and a revised payment policy that charges customers only for the items received. Additional improvements will feature faster search results and the removal of sponsored products from the "Your Favourites" section. Despite the anticipated enhancements, Asda has warned customers of potential "teething issues" during the transition. In 2025, Asda also discontinued its Blue Light Card Benefits, announced plans to modernize and expand the menus at 180 cafés with a £10 million investment, and is considering major staffing adjustments, including merging key leadership roles.

AppWizard

July 31, 2025

Walmart recalls nearly 75,000 Minecraft toys due to deadly safety issue

A recall has been issued for Minecraft Light-Up Slap Ruler Bracelets, models 718508MCR and 718075MCR, due to safety concerns regarding easy access to the battery compartment by children. Approximately 75,900 units are affected, sold at Walmart between March and May 2025. The bracelets contain button cell batteries that pose a risk of severe internal chemical burns if ingested. Consumers are advised to stop using the bracelets and contact Innovative Designs LLC for disposal instructions and refunds, providing photographic evidence of disposal. There has been one reported incident of a battery detaching, but no injuries have been documented. The bracelets were manufactured in China.