refund Archives

AppWizard

September 25, 2026

Authors Silent Hill: Townfall We’re working on fixing FPS drops on PC.

Official representatives of the Silent Hill series have acknowledged technical challenges with the PC versions of Silent Hill: Townfall and are working on a patch to address performance issues reported by early users. This update will target the game versions on Steam and the Epic Games Store, with a release date to be announced once finalized. Players have reported significant frame rate drops, frequent stutters, and unstable optimization, with some experiencing processor temperatures reaching 90°C and spiking at 100°C. There are concerns about refund requests and negative impacts on user ratings due to the lack of fixes since the launch of version 1.0. Despite these issues, some players appreciate the game's atmosphere and gameplay. The development team is prioritizing the resolution of these performance problems, with updates to be provided on the studio's official website and social media.

Tech Optimizer

September 16, 2026

Best Antivirus for Windows 2026: 5 to Install, 1 to Avoid

Windows is the only desktop platform where antivirus software is essential. Microsoft has patched many vulnerabilities, but the OS still allows installations from unverified sources and connects to potentially untrustworthy networks. As of 2026, the top antivirus solutions for Windows include: - Norton 360: Best overall, with a full scan time of 13 minutes and 22 seconds, robust firewall, and up to 250 GB cloud backup. - Bitdefender: Best for older PCs, maintaining peak CPU usage at 11% and memory at 183 MB during scans. - Avast One: Best free option for Windows 11, achieving a perfect score in AV-TEST. - NordVPN Threat Protection Pro: Best for VPN users, blocking 90% of malware. - McAfee+: Best for households with multiple devices, offering unlimited coverage but is the slowest scanner. - Microsoft Defender: Best free option included with Windows, awarded Top Product by AV-TEST. Norton 360 has a 99.8% detection rate and offers a 60-day refund window. Bitdefender also has a 99.8% detection rate with low resource usage. Avast's free version is effective, while NordVPN provides integrated malware protection for existing VPN users. McAfee is suitable for large households but has slower performance. Microsoft Defender is adequate for single users practicing safe browsing but lacks multi-device support. Kaspersky is unavailable in the U.S. due to supply chain concerns.

Tech Optimizer

September 3, 2026

Bitdefender vs Norton 2026: Which Antivirus Wins?

Norton and Bitdefender both have a malware detection rate of 99.8%. Norton excels in phishing protection, blocking 95% of phishing attempts compared to Bitdefender's 89%. In terms of system impact, Bitdefender uses 11% CPU and 183 MB RAM during scans, while Norton uses 23% CPU and 384 MB RAM. Norton offers features such as cloud backup, parental controls, and unlimited VPN, whereas Bitdefender lacks cloud backup and has a limited VPN. Pricing for both is competitive, but Bitdefender generally has cheaper renewal costs. Norton provides faster customer support response times. In a comparison of nine categories, Norton won five and Bitdefender won three. For users needing backup and parental controls, Norton is preferred; for those with older laptops, Bitdefender is recommended.

Tech Optimizer

September 1, 2026

Fake Microsoft Security Scan Tells You to Remove Antivirus—Then Scammers Ask for Remote Access

A new web-based scam is using counterfeit Microsoft-branded security scans to deceive users into uninstalling their antivirus software. The scam websites conduct fake inspections, reporting false security failures and claiming third-party antivirus products are unsupported by Windows. They gather browser information to create customized-looking scan reports and aim to mislead victims into a fraudulent refund process. Investigators have identified 11 related scam sites under the name SysScan, which present themselves as legitimate Microsoft security checks. The scam does not involve file downloads but relies on convincing websites, fabricated security scores, and personal information forms. The scan results are hard-coded, and the security score is limited to a range between 13 and 30 out of 100. The scams instruct users to uninstall antivirus software, which is misleading since Windows does not cease support for third-party antivirus solutions. The scam sites request extensive personal information, including names, addresses, phone numbers, and banking details, and redirect victims to a page claiming a refund manager will call shortly. This process allows scammers to gain remote access to victims' computers. Indicators of compromise include specific IP addresses and domains associated with the scam.

Winsage

August 29, 2026

Site provides instructions to get up to $175 back for your pre-installed Windows 11 license — new portal provides legal forms, but warns buyers not to wipe storage first

A significant portion of new PCs is sold with Windows 11 pre-installed, causing frustration among Linux enthusiasts. The Refund4Freedom initiative, launched by the Italian Linux Society and the Free Software Foundation Europe, aims to provide consumers with the option to purchase laptops without being tied to a specific operating system and to avoid paying for unwanted software. The initiative has three main demands: 1. Freedom of Choice: Consumers should not be forced to use or pay for pre-installed software. 2. Transparent Pricing: Consumers should be able to purchase hardware without pre-installed software and see price differences. 3. Clear Refund Processes: Manufacturers must provide clear guidelines for requesting refunds for pre-installed software. The Refund4Freedom website details various brands' reimbursement practices, noting that Acer and Lenovo have established refund processes for Windows, while Asus has a less visible route primarily in Italy. Dell and HP currently do not offer reimbursement options. For those wishing to reject Windows, Refund4Freedom advises documenting contract clauses, contacting customer service, and using a pre-made form for refunds, which is tailored for Italy. The typical reimbursement amount for a Windows license is around €50, though it varies by region and manufacturer.

Tech Optimizer

August 27, 2026

Scammers Impersonate Microsoft to Push Fake Security Scans and Refund Fraud

A network of fraudulent websites, branded as SysScan, has been discovered, which falsely claims to evaluate antivirus software effectiveness through deceptive security scans. These sites manipulate users into uninstalling legitimate antivirus products and disclosing sensitive personal and banking information. Eleven distinct domains associated with SysScan have been identified, all hosted on a single server. The fraudulent scans generate misleading results based on static findings rather than actual system assessments, and users are coerced into believing their computers are at risk. The scams misrepresent normal browser behaviors as security threats and instruct victims to uninstall their antivirus software, compromising their defenses. The operation targets both individual and business users, collecting extensive personal information and utilizing remote-access tools. The data submitted is sent to Telegram via its bot API. Users are advised to disconnect from the internet and secure their devices if they suspect they have been compromised. Indicators of compromise include specific IP addresses and domains associated with the scam.

Tech Optimizer

August 27, 2026

Norton vs McAfee 2026: 8 Rounds, One Winner

Norton outperformed McAfee in several categories, including malware detection (99.8% vs. 99.71%), phishing blocking (95% vs. 94%), and speed of full scans (13:22 vs. 16:47). Norton also offers a cloud backup feature, while McAfee provides unlimited device coverage on two of its plans. In terms of support, McAfee has faster response times (40 seconds vs. 2 minutes). For households with more than three devices, McAfee's plans may be more economical, as Norton has a device limit of 10. Both brands significantly increase renewal prices, with Norton 360 Deluxe rising by 150% and McAfee's plans by 200%.

Tech Optimizer

August 26, 2026

AVG Antivirus Review 2026: Is the Free Version Enough?

AVG AntiVirus Free has an overall rating of 4.2 out of 5 stars, with specific scores of 4.7 for protection, 4.3 for performance and features, and 3.5 for customer support. The software is available for free or can be purchased starting at .88 for the first year, with pricing verified in August 2026. It achieved a 99.77% malware detection rate with only four false alarms and offers features such as real-time protection and Ransomware Protection. However, customer support is rated lower, and there are upselling prompts after scans. AVG is owned by Gen Digital and has been in operation for over 35 years, originally founded as Grisoft in the Czech Republic. The free version includes essential features like File Shield, Behavior Shield, Web Shield, Email Shield, and Ransomware Protection, while some features like Enhanced Firewall and Fake Website Shield are exclusive to paid versions. AVG's performance on Windows 11 has been validated by independent tests, scoring 6/6/6 in AV-TEST and achieving a 96.3% offline detection rate in AV-Comparatives. The software is available across multiple platforms, including Windows, Mac, Android, and iOS. AVG's customer support includes email and phone options, with a reasonable response time. The software is safe to install when downloaded from official sources, and it has been recognized for its effectiveness in malware detection.

Tech Optimizer

August 26, 2026

Catch Of The Week: The ‘Security Scan’ That Wants You Defenseless

Researchers at Malwarebytes have identified a network of deceptive websites posing as a service called “SysScan,” which pretends to conduct Microsoft security checkups. Users encounter these sites through search results, browser hijacking pop-ups, or unsolicited emails. The sites use Microsoft branding and a fake progress bar to create the illusion of a scan, but they only collect harmless data like operating system and location, which are then manipulated into alarming fake alerts. The fabricated security score is predetermined and does not reflect the user's actual security status. The scam misleads users into believing that Windows no longer supports third-party antivirus software, prompting them to uninstall their protections, which increases their vulnerability. Users are then asked to provide personal and banking information through a form that sends data via a Telegram bot. Eleven fraudulent sites have been traced back to a single server. Indicators of the scam include requests to disable antivirus software, installation of remote-access software, and solicitation of sensitive information. Microsoft does not initiate cold calls or scan computers through web pages. If someone has engaged with the scam, they should disconnect from the internet, uninstall any remote-access tools, reinstall antivirus software, and report the incident to authorities.

Tech Optimizer

August 24, 2026

Fake Microsoft security scans trick victims into uninstalling their antivirus

A surge of fraudulent websites claiming to verify antivirus software functionality has emerged, using the name SysScan and misleadingly asserting that Windows no longer supports third-party antivirus solutions. These sites conduct fake security scans, gather personal information, and set up a refund scam. Eleven such websites were found hosted on a single server, executing similar deceptive tactics. They can access basic browser data but cannot conduct genuine security scans. Microsoft continues to support third-party antivirus software, and legitimate refund processes do not require uninstalling security tools. The scams instruct users to remove their antivirus software to facilitate further manipulation and to collect information about the antivirus in use. The customer information forms collect extensive personal data and are designed to send this information to a Telegram bot API. Victims are promised a refund call after submitting their information, which is part of the scam's manipulation. Signs of such scams include claims of deep problems with the computer, consistently negative diagnostic results, requests to uninstall antivirus software, and demands for banking information. If affected, victims should disconnect from the internet, remove remote-access tools, and contact their bank. The hosting IP address for these sites is 157.230.180.90, with multiple associated domains listed.