refunds Archives

AppWizard

October 9, 2026

Your Android phone could be infected before you turn it on

Bitdefender researchers have identified a malware campaign called Midnight Mimosa that can be embedded in the software of low-cost Android devices before sale. This malware operates stealthily, allowing it to install and remove applications without user knowledge, generate fraudulent advertising activity, and convert devices into residential-proxy relay nodes for a botnet. It has been found on MediaTek-based, white-label devices marketed under misleading names. Users should be cautious of suspiciously cheap devices and look for signs of infection, such as unexplained ads, unfamiliar apps, sudden battery drain, and discrepancies in model names. Standard uninstallation or factory resets may not remove this malware, and users are advised to update their devices, review app lists, and contact sellers for refunds or replacements if they suspect infection. Mobile protection solutions can help monitor app behavior and alert users to potential threats.

AppWizard

October 4, 2026

EU probes Minecraft and Candy Crush over hidden costs

EU consumer authorities are investigating nine major gaming companies over player spending transparency, particularly regarding the pressure on players to buy excessive virtual currency. The inquiry focuses on how these games communicate the costs of in-game purchases, with authorities advocating for clearer pricing and reduced pressure on players. Industry representatives argue that changes could lead to costly redesigns and affect game viability, especially for smaller developers. They propose solutions like tailored top-ups, smaller bundles, indicative real-money prices, and refunds for unused bundles. The CPC Network is applying existing laws, but concerns have been raised about extending these laws beyond permissible limits. Regulators are seeking clearer pricing, cancellation rights, and better protections for younger players, and may pursue national enforcement measures if issues remain unresolved.

AppWizard

September 21, 2026

First 5-day Tokyo Game Show in 30 years cuts back to 4 in face of Typhoon Dujuan

The Tokyo Game Show (TGS) has canceled its final day due to the impending arrival of Typhoon No. 25, concluding the event after four days instead of the planned five. Ticket holders for September 21 will receive refunds. The decision was made to prioritize the safety of attendees amid expected strong winds and heavy rainfall. Typhoon Dujuan is forecasted to bring nearly 16 inches of rain to the Kanto region, leading to numerous flight cancellations by Nippon Airways and service suspensions on several East Japan Railway lines.

Tech Optimizer

September 1, 2026

Fake Microsoft Security Scan Tells You to Remove Antivirus—Then Scammers Ask for Remote Access

A new web-based scam is using counterfeit Microsoft-branded security scans to deceive users into uninstalling their antivirus software. The scam websites conduct fake inspections, reporting false security failures and claiming third-party antivirus products are unsupported by Windows. They gather browser information to create customized-looking scan reports and aim to mislead victims into a fraudulent refund process. Investigators have identified 11 related scam sites under the name SysScan, which present themselves as legitimate Microsoft security checks. The scam does not involve file downloads but relies on convincing websites, fabricated security scores, and personal information forms. The scan results are hard-coded, and the security score is limited to a range between 13 and 30 out of 100. The scams instruct users to uninstall antivirus software, which is misleading since Windows does not cease support for third-party antivirus solutions. The scam sites request extensive personal information, including names, addresses, phone numbers, and banking details, and redirect victims to a page claiming a refund manager will call shortly. This process allows scammers to gain remote access to victims' computers. Indicators of compromise include specific IP addresses and domains associated with the scam.

Winsage

August 29, 2026

Site provides instructions to get up to $175 back for your pre-installed Windows 11 license — new portal provides legal forms, but warns buyers not to wipe storage first

A significant portion of new PCs is sold with Windows 11 pre-installed, causing frustration among Linux enthusiasts. The Refund4Freedom initiative, launched by the Italian Linux Society and the Free Software Foundation Europe, aims to provide consumers with the option to purchase laptops without being tied to a specific operating system and to avoid paying for unwanted software. The initiative has three main demands: 1. Freedom of Choice: Consumers should not be forced to use or pay for pre-installed software. 2. Transparent Pricing: Consumers should be able to purchase hardware without pre-installed software and see price differences. 3. Clear Refund Processes: Manufacturers must provide clear guidelines for requesting refunds for pre-installed software. The Refund4Freedom website details various brands' reimbursement practices, noting that Acer and Lenovo have established refund processes for Windows, while Asus has a less visible route primarily in Italy. Dell and HP currently do not offer reimbursement options. For those wishing to reject Windows, Refund4Freedom advises documenting contract clauses, contacting customer service, and using a pre-made form for refunds, which is tailored for Italy. The typical reimbursement amount for a Windows license is around €50, though it varies by region and manufacturer.

Tech Optimizer

August 26, 2026

AVG Antivirus Review 2026: Is the Free Version Enough?

AVG AntiVirus Free has an overall rating of 4.2 out of 5 stars, with specific scores of 4.7 for protection, 4.3 for performance and features, and 3.5 for customer support. The software is available for free or can be purchased starting at .88 for the first year, with pricing verified in August 2026. It achieved a 99.77% malware detection rate with only four false alarms and offers features such as real-time protection and Ransomware Protection. However, customer support is rated lower, and there are upselling prompts after scans. AVG is owned by Gen Digital and has been in operation for over 35 years, originally founded as Grisoft in the Czech Republic. The free version includes essential features like File Shield, Behavior Shield, Web Shield, Email Shield, and Ransomware Protection, while some features like Enhanced Firewall and Fake Website Shield are exclusive to paid versions. AVG's performance on Windows 11 has been validated by independent tests, scoring 6/6/6 in AV-TEST and achieving a 96.3% offline detection rate in AV-Comparatives. The software is available across multiple platforms, including Windows, Mac, Android, and iOS. AVG's customer support includes email and phone options, with a reasonable response time. The software is safe to install when downloaded from official sources, and it has been recognized for its effectiveness in malware detection.

Tech Optimizer

August 24, 2026

Fake Microsoft security scans trick victims into uninstalling their antivirus

A surge of fraudulent websites claiming to verify antivirus software functionality has emerged, using the name SysScan and misleadingly asserting that Windows no longer supports third-party antivirus solutions. These sites conduct fake security scans, gather personal information, and set up a refund scam. Eleven such websites were found hosted on a single server, executing similar deceptive tactics. They can access basic browser data but cannot conduct genuine security scans. Microsoft continues to support third-party antivirus software, and legitimate refund processes do not require uninstalling security tools. The scams instruct users to remove their antivirus software to facilitate further manipulation and to collect information about the antivirus in use. The customer information forms collect extensive personal data and are designed to send this information to a Telegram bot API. Victims are promised a refund call after submitting their information, which is part of the scam's manipulation. Signs of such scams include claims of deep problems with the computer, consistently negative diagnostic results, requests to uninstall antivirus software, and demands for banking information. If affected, victims should disconnect from the internet, remove remote-access tools, and contact their bank. The hosting IP address for these sites is 157.230.180.90, with multiple associated domains listed.

Tech Optimizer

August 24, 2026

Malwarebytes Review 2026: Safe, But is Free Tier Enough?

Overall Rating: 4.3/5 ⭐ Protection: 4.3 ⭐ Performance: 3.9 ⭐ Features: 4.4 ⭐ Support: 4.8 ⭐ Value: 4.2 ⭐ Pricing starts at .99 for the first year, verified August 2026. Malwarebytes earned the AV-TEST TOP PRODUCT award in March-April 2026, scoring 17.5 out of 18 points. It successfully removed all infections in remediation tests and had no false detections across 1.5 million legitimate samples at AV-TEST. The software can coexist with other antivirus solutions and offers a free version with limited features. The free version lacks ongoing protection after 14 days, while the paid version provides real-time protection. Malwarebytes has a privacy policy stating it does not sell customer data and collects only necessary identifiers. The company was founded in 2008 and is headquartered in Santa Clara, California, having raised a total of 0 million, including a recent investment from Vector Capital in September 2022. It acquired AzireVPN in November 2024. Malwarebytes offers various plans, including Standard, Plus, and Total, with consistent renewal pricing. The Windows version includes comprehensive features, while the Mac version targets adware and browser hijackers. The Android app provides scanning capabilities and phishing protection, and the iPhone app focuses on scam text filtering. Customer support is efficient, with quick responses.

AppWizard

August 21, 2026

2 Steam top sellers, 2 simultaneous betas, 2 very different shooters: It’s Wardogs & Modern Warfare weekend

Two highly-anticipated military first-person shooter titles, Call of Duty: Modern Warfare 4 and Wardogs, are offering beta access to pre-order customers. Call of Duty is currently leading sales on Steam, while Wardogs has over one million wishlists and is gaining popularity. Wardogs features a short time-to-kill mechanic, expansive maps, and aims to balance realism with accessibility. The game is designed to attract fans of mainstream shooters and battle royales. The pre-order price is set, and players are encouraged to request refunds if the beta does not meet expectations. Over 87,000 participants are currently facing server issues due to high interest.

AppWizard

August 21, 2026

PS5, Xbox, and PC AAA launch to shutdown after less than 1 year as mass community outrage ensues

Riot Games announced that support for its game 2XKO will conclude in December 2026, although servers will remain operational. A final update will introduce two new champions and address existing bugs, with refunds for any purchases made. The decision has sparked backlash from the community, with criticisms aimed at the company's focus on immediate profitability and a history of discontinuing projects. 2XKO joins other canceled titles like Hytale and 'Project F'. The upcoming MMORPG set in the League of Legends universe is scheduled for release in 2028 after being rebooted in 2024, but concerns about its potential fate persist.