regulatory actions Archives

Tech Optimizer

May 9, 2025

Does Antivirus Software Collect Your Data

Antivirus software collects various types of data to protect systems, including system details (operating system version, RAM, CPU type, computer name), network data (local and external IP addresses, DNS server, network name), user data (Windows username, time zone, language, general location), browsing history (if web protection features are enabled), and file-related information (file names, locations, hashes, and sometimes entire files). The AV-Comparatives report indicates that while some antivirus companies manage data responsibly (e.g., F-Secure, G Data, K7), others (e.g., Norton, Panda, McAfee) have been criticized for poor practices. Data sharing can enhance malware detection but poses privacy risks, as seen in AVG's past actions of selling user browsing history. Users can limit data collection by adjusting settings, reviewing installation agreements, avoiding free antivirus software, choosing privacy-conscious vendors (like F-Secure, ESET, G Data), and reading privacy policies. Despite concerns about data collection, antivirus software is essential for protection against cyber threats, and selecting a transparent provider can help safeguard privacy.

Tech Optimizer

February 26, 2025

If you use Avast’s antivirus software, you might be owed money — here’s how to get it

In 2020, Avast faced backlash for collecting user data without adequate disclosure and selling it to over a hundred companies through its subsidiary, Jumpshot. Investigations revealed vulnerabilities in their anonymization process, allowing users to be re-identified. In response to public outcry, Avast shut down Jumpshot and CEO Ondrej Vlcek apologized. The FTC initiated an investigation, resulting in penalties for Avast in February 2024, including a ban on selling user data and a settlement of .5 million. Customers who purchased Avast products between August 2014 and January 2020 may be eligible for a refund, with emails containing Claim Numbers sent starting February 24, 2025. Refund amounts will depend on the number of claims filed.

AppWizard

November 27, 2024

You Should Delete These 15 ‘SpyLoan’ Apps From Your Android Phone Today

Security firm McAfee has identified 15 versions of predatory loan applications, known as 'SpyLoan', infiltrating the Google Play Store since 2020, with over 8 million installations. These apps request extensive permissions to harvest sensitive personal information, which is encrypted and sent to a command-and-control server. They mimic reputable financial services and often prompt users for a one-time password (OTP). Users have reported harassment from recovery agents, including threats and modified images taken from their devices. India is the most affected country, followed by Mexico, the Philippines, and others. Regulatory actions have been taken, but the apps continue to proliferate. Users are advised to check for and uninstall any SpyLoan apps to protect their personal information.

AppWizard

November 13, 2024

NatWest blocks messaging apps for work communications

NatWest has blocked messaging platforms like WhatsApp, Facebook Messenger, and Skype on company devices in the UK to ensure employees use only approved channels for communications. This decision is due to concerns about the retrievability of messages on these platforms, particularly given WhatsApp's encryption and disappearing message features. The Financial Conduct Authority (FCA) is considering an investigation into the use of messaging services in the banking sector. In the US, banks like HSBC and JPMorgan Chase have faced penalties for failing to comply with record-keeping regulations. In the UK, Ofgem fined Morgan Stanley £5.4 million for not retaining electronic trading communications that included WhatsApp discussions. NatWest's policy change reflects a trend in the financial sector towards stricter communication protocols.

AppWizard

August 12, 2024

Russia Blocks Signal Messaging App Due to Violations of Legislation, Tighten Control Over Information: Report | LatestLY

Russia has blocked access to the Signal messaging app due to non-compliance with its anti-terrorism and anti-extremism laws, according to the telecommunications regulator, Roskomnadzor. Over 1,500 complaints about Signal's functionality were logged, with users reporting issues like being unable to create new accounts without a VPN and receiving "Server Error" messages. Despite these restrictions, some users can still access Signal via VPN or its built-in censorship bypass mode. Signal has around one million users in Russia. Roskomnadzor emphasized that the blockage is to prevent messaging apps from being used for terrorist and extremist purposes.