regulatory scrutiny

Telegram is under criminal investigation due to its resistance to regulatory demands, drawing attention from authorities. The platform has become essential for many businesses, particularly in Russia, where it facilitates marketing and customer engagement. Analysts note that replacing Telegram is challenging due to its deep integration into users' daily lives. It serves multiple functions, including private messaging and news dissemination. Telegram is recognized as both a communication platform and vital business infrastructure, with chatbots used for lead generation. Despite the launch of a competing platform, Max, in 2025, it has struggled to gain users. Authorities have imposed restrictions on mobile internet services for security reasons and established "white lists" for approved online resources, impacting the livelihoods of users and small business owners.