reporting error Archives

Winsage

October 23, 2024

Not just Western Digital – Windows 24H2 BSODs Asus kit

Microsoft has issued a cautionary note regarding compatibility issues with the Windows 11 24H2 update affecting certain Asus systems, specifically the X415KA and X515KA models, which may encounter a Blue Screen of Death (BSOD) during the update process. The update has led to user dissatisfaction due to the removal of features like WordPad and VBScript, as well as an unexpected accumulation of 8.63 GB of unnecessary data in the "Windows Update Cleanup" folder, which Microsoft has addressed with a fix. Western Digital also released an urgent fix for its hard drives experiencing BSOD incidents post-update. Microsoft advised administrators to verify safeguard ID: 54157480 to ensure their systems remain unaffected, while users of Voicemeeter should be aware of potential BSOD errors linked to the update.

Winsage

October 18, 2024

WD releases SDD firmware fix after Windows 11 24H2 BSODs

Microsoft is investigating reports of issues with specific Western Digital SSDs affecting users of Windows 11 24H2. Users have experienced severe disruptions, including Blue Screen of Death (BSOD) errors, after installing the update. Microsoft confirmed awareness of the complaints but has not officially listed this issue among the known problems with Windows 11 24H2. Western Digital has acknowledged the problem and released a patch to address an issue with the Host Memory Buffer (HMB) for certain SSD models, which include WDBLACK SN770, WDBLACK SN770M, WD Blue SN580, WD Blue SN5000, and SanDisk Extreme M.2, all of which are 2TB models. Western Digital cautioned that Microsoft may block systems with affected models from upgrading to Windows 11 24H2 until the firmware is updated. Additionally, Windows 11 24H2 has been linked to other known issues, including problems with fingerprint sensors and Intel Smart Sound Technology drivers, as well as a reporting error in the Disk Cleanup tool.

Winsage

October 18, 2024

Microsoft blames Disk Cleanup for Windows 11 24H2’s apparent gigabyte gobbling

Microsoft has acknowledged an issue following the installation of the Windows 11 2003 Update (Windows 11 24H2), where users encounter an unexpected 8.63 GB of undeletable data. The problem is attributed to a malfunction in the Windows Disk Cleanup tool, which is causing a reporting error rather than an actual loss of recoverable disk space. After running Disk Cleanup, it may inaccurately report an amount of space still available for cleanup in the 'Windows Update Cleanup' category, despite some files being cleaned up correctly during the initial run. Microsoft is working on a resolution for this issue.

Winsage

October 15, 2024

Windows 11 looked like it was stealing storage from your PC — we now know what’s going on

Following the Windows 11 2024 Update (version 24H2), some PCs are unable to delete 8.63GB of files using the Disk Cleanup tool. Microsoft clarified that the tool may inaccurately report available storage space and is working on a solution to this issue. Other known problems associated with the update include compatibility issues with certain applications and drivers, as well as functionality problems with fingerprint sensors and wallpaper customization applications.

Winsage

October 15, 2024

Windows 11 24H2 disk space hoarding a ‘reporting error’

Microsoft has identified a "reporting error" in the Disk Cleanup tool of Windows 11 24H2 that causes inaccurate reporting of available disk space, particularly in the "Windows Update Cleanup" category. After the initial cleanup, the tool may incorrectly indicate that additional space is available for cleanup, despite the space having already been freed. This issue has been added to Microsoft's list of known problems for Windows 11 24H2, and the company is working on a resolution.