Windows 11’s File Explorer lacks user-friendly features found in the Files app from the Microsoft Store. The Files app allows users to tag images with labels for easy access, offers extensive customization options including personal background images and various themes, and features a dual-pane view for side-by-side folder comparisons. Users can tag files with multiple labels for better organization, and manage these tags easily. The Files app enhances productivity with its advanced features, making it a preferred alternative to File Explorer.