safeguard hold

Winsage
May 13, 2025
Microsoft has lifted an upgrade block that prevented certain users of the Safe Exam Browser from installing the Windows 11 2024 Update due to compatibility concerns. The block was initially implemented in September to protect users from issues with Safe Exam Browser version 3.7 or earlier. Users are encouraged to upgrade to Safe Exam Browser version 3.8 or later before proceeding with the Windows 11 24H2 update. If users still encounter the safeguard hold after 48 hours of updating, they should contact Safe Exam Browser Support. The Windows 11 24H2 feature update is now available for all compatible PCs, except those under safeguard holds. Microsoft has resolved issues that previously blocked the update for some users and has removed other compatibility holds for specific devices and applications. However, some upgrade blocks remain due to incompatible hardware and software. Windows 11 24H2 began its rollout in May 2024 for enterprise testing, with a broader release in October.
Winsage
May 5, 2025
Microsoft has begun the final rollout phase for the Windows 11 24H2 update, which is now being automatically deployed to consumers. Users on Windows 11 Home or Pro versions 23H2, 22H2, and 21H2, not managed by IT departments, will receive the update automatically unless a safeguard hold is in place due to potential issues. Notifications will be sent via Windows Update when the update is downloading and ready for installation. Users can postpone the update but cannot decline it entirely.
Winsage
May 3, 2025
Microsoft has made Windows 11 version 24H2, also known as the 2024 Update, available to a wider audience. This update includes enhancements such as a revamped File Explorer, an updated Start menu with Phone Link, improved Power Settings, video call enhancements, and AI-related features. The update is accessible via Windows Update for eligible PCs not managed by IT departments, and users can check for updates in Settings. However, some users may face a compatibility hold, particularly those using the sprotect.sys driver, which prevents the update from appearing. Manual updates can be performed using the Windows Installation Assistant or Media Creation Tool, but caution is advised due to potential stability issues. Windows 11 23H2 support will continue until November, and delaying the upgrade beyond this date could expose systems to security risks.
Winsage
April 14, 2025
Microsoft has begun lifting a compatibility hold on wallpaper customization applications for Windows 11, which had been in place for over six months since the release of Windows 11 24H2. The hold affected multiple applications, causing issues such as incorrect wallpaper display and disappearing icons. Microsoft confirmed that the hold is being removed incrementally as developers update their applications, although the reasons for the incompatibility remain unclear. Users may receive prompts to uninstall their wallpaper applications during the update process, and they are encouraged to update these applications for better compatibility. Some applications, like Wallpaper Engine, have already released updates to enhance compatibility with Windows 11 24H2. The resolution of compatibility issues will depend on the timing of application updates from developers.
Winsage
April 14, 2025
A segment of Windows 11 users faced issues upgrading to the 24H2 update due to certain incompatible wallpaper customization apps, prompting Microsoft to temporarily block the update on affected devices. Microsoft has since made progress in resolving these compatibility issues and is gradually lifting the restrictions on the 24H2 update installation. Users are advised to uninstall incompatible wallpaper apps or update them to newer versions for a successful upgrade. The timing of the update's availability may vary based on the specific wallpaper application in use.
Winsage
April 7, 2025
Microsoft has implemented a safeguard hold for Windows 11 version 24H2 for systems using the sprotect.sys driver from SenseShield Technology, to prevent crashes and BSOD errors due to compatibility issues. This hold blocks the Windows 11 2024 Update from being delivered via Windows Update. Affected users can identify their systems using the safeguard ID: 56318982 and should not attempt manual updates until the issue is resolved. Microsoft has previously lifted other compatibility holds for specific user groups and has enacted additional upgrade blocks due to incompatible software or hardware.
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