Samsung faces criticism for allegations that certain budget-friendly Galaxy A and M smartphones are preloaded with unremovable spyware, particularly affecting users in the Middle East and North Africa. The Lebanese digital rights organization SMEX has highlighted a pre-installed application called AppCloud on some Galaxy A and M devices sold in Saudi Arabia, the UAE, and Egypt. AppCloud, developed by ironSource, collects sensitive user data without explicit consent during device setup and is difficult to uninstall, often reinstalling after a device reset. Concerns have been raised about its potential use for surveillance and targeted cyberattacks, especially in politically sensitive areas. SMEX has called for increased transparency from Samsung, which has not yet responded. Independent research validating these claims about AppCloud's impact on privacy is currently lacking.