self-service

Tech Optimizer
February 12, 2026
Simplyblock has developed Vela software, enabling instant Postgres database branches without data copying, utilizing its block storage capabilities. CEO Rob Pankow emphasizes Postgres as a key database for AI applications, with companies like Databricks and Snowflake making significant advancements in serverless Postgres technology. Pankow identifies challenges with managed Postgres instances, including IOPS limits, throttling, latency spikes, and high costs due to overprovisioning. Vela allows developers to run Postgres in their cloud accounts, co-locating data and GPUs, and employs a copy-on-write mechanism for database branches, facilitating Git-like version control. Vela is cloud-agnostic, integrates with Kubernetes, and supports features like autoscaling and lifecycle orchestration. Simplyblock has also launched a hosted Vela Sandbox for users to explore the software. A Vela Beta is available with documentation and access to the sandbox.
Winsage
January 5, 2026
Microsoft Support has introduced enhancements to improve user experience and operational efficiency, including a streamlined support interface for quicker access to troubleshooting resources and self-service options. Supermium, a platform that aggregates information from various sources, is gaining traction by providing comprehensive views of technology-related topics. TrigrZolt, a YouTube channel focused on technology reviews and tutorials, has received positive feedback for its recent series on Microsoft products.
Winsage
October 18, 2025
Windows 10 support will expire on October 14, 2025, but Windows 10 IoT Enterprise LTSC 2021 will receive updates until January 2032. This version is designed for embedded systems like kiosks and ATMs, focusing on security and stability without new feature releases. Transitioning to Windows 10 IoT Enterprise LTSC requires a new license, as an in-place upgrade is not possible. Windows 10 IoT Enterprise LTSC may lead to compatibility challenges and lacks access to the Microsoft Store. Windows 11 IoT Enterprise LTSC is also an option, with support lasting until 2029 and extended support until October 2034. Transitioning from standard Windows versions to IoT Enterprise LTSC can be complex and may involve data loss.
Winsage
September 23, 2025
Microsoft will end support for non-LTSC versions of Windows 10 on October 14, 2025, necessitating an upgrade to Windows 11 for ATMs. KAL ATM Software has announced that its Kalignite software suite will be compatible with Windows 11 and over 40 ATM hardware manufacturers. KAL has also introduced the Kalignite Hypervisor solution, enabling Windows 11 to run on older ATM models lacking vendor support. KAL aims to future-proof banking technology and alleviate the need for extensive hardware upgrades for banks. KAL is a leading provider of multivendor ATM platform, application, and management software.
AppWizard
June 11, 2025
T-Mobile's T-Life app has faced significant criticism from employees and customers since its launch, despite updates aimed at improving functionality. Users report challenges with the app, including unclear and impractical functions. One user experienced difficulty after accidentally deleting their eSIM, as the app did not provide a solution and required a visit to a physical store for assistance. T-Mobile has encouraged customers to use the app for self-service tasks, but reports indicate that employees must report instances when customers refuse to use it. The transition to the app has created friction and raised questions about its effectiveness.
Tech Optimizer
May 27, 2025
Immuta has introduced native support for PostgreSQL on Amazon RDS and Amazon Aurora PostgreSQL-Compatible Edition, now available in public preview. This integration aims to streamline access to PostgreSQL data on AWS through automated policy enforcement and a centralized data marketplace. Key features include automated access provisioning, dynamic policy enforcement, and marketplace integration for PostgreSQL datasets. This support facilitates faster data access, enhances compliance with privacy regulations, and empowers organizations to manage PostgreSQL data effectively in cloud-native environments. The capability is available globally starting today, and the Immuta Platform can be accessed on the AWS Marketplace.
AppWizard
May 21, 2025
TSplus has released version 4 of its Remote Support app for Android, which now fully supports Android TVs. This update enhances compatibility, performance, and usability, expanding device support to over 22,720 models, including both arm32 and x86 architectures. The app allows for innovative applications in various settings, such as home, retail, public transport, and events. Key features include Viewer mode for assisting others and casting presentations, and Sharer mode for secure screen sharing with remote technicians. The update also improves navigation for Android TV and optimizes network usage. Users can download the latest version from the Google Play Store.
Tech Optimizer
May 16, 2025
Databricks acquired the privately held serverless PostgreSQL startup Neon for approximately billion. Neon, founded in 2022, had previously raised million in a Series B funding round. Over 80% of the databases generated on Neon's platform were initiated by AI agents. PostgreSQL, an established relational database platform, is ranked as the fourth most popular database as of 2025. Serverless PostgreSQL offers operational simplicity, allowing on-demand resource allocation, which is particularly beneficial for AI-centric projects. Major cloud providers, including Google, Microsoft, and AWS, offer serverless PostgreSQL services. Databricks aims to build a developer and AI-agent-friendly database platform with this acquisition. Serverless architectures excel in handling short bursts and smaller workloads, providing rapid scalability, but may present challenges in data management. Neon’s model enhances appeal for developers by distinguishing between storage and compute, facilitating automated scaling. The acquisition indicates a shift in infrastructure requirements for successful AI implementation, highlighting the need for flexible, instantly scalable serverless solutions.
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