Reports of an outage on the Steam platform began around 9:50 a.m. Pacific Time, peaking at approximately 3,000 reports by 10:30 a.m. The Steam Store was marked as offline, while other services were functioning normally. The Steam Charts page was also experiencing issues, despite over 32 million users being online. The Steam Summer Sale was ongoing, with significant discounts, which may have contributed to the server overload. Down Detector reported over 4,400 outage reports, with users unable to purchase games or access their wishlists. Users encountered problems loading their carts and wishlists, and the outage continued for several hours, with reports climbing to nearly 5,000. After a couple of hours, users noticed improvements, and reports on Down Detector decreased to around 1,200, indicating that the platform was returning to normal.