A new web-based scam is using counterfeit Microsoft-branded security scans to deceive users into uninstalling their antivirus software. The scam websites conduct fake inspections, reporting false security failures and claiming third-party antivirus products are unsupported by Windows. They gather browser information to create customized-looking scan reports and aim to mislead victims into a fraudulent refund process. Investigators have identified 11 related scam sites under the name SysScan, which present themselves as legitimate Microsoft security checks.
The scam does not involve file downloads but relies on convincing websites, fabricated security scores, and personal information forms. The scan results are hard-coded, and the security score is limited to a range between 13 and 30 out of 100. The scams instruct users to uninstall antivirus software, which is misleading since Windows does not cease support for third-party antivirus solutions.
The scam sites request extensive personal information, including names, addresses, phone numbers, and banking details, and redirect victims to a page claiming a refund manager will call shortly. This process allows scammers to gain remote access to victims' computers. Indicators of compromise include specific IP addresses and domains associated with the scam.