software rollouts

Winsage
April 17, 2025
Device management is challenging for system administrators, especially when controls are lacking or software rollouts are misaligned with management tools. Jack Gold, a principal analyst at J. Gold Associates, cites an example of a driver update that was incompatible and did not allow users to revert to a previous version, similar to issues faced by Crowdstrike. He stresses the need for a cautious approach to rolling back updates, particularly with Windows 11, which had problems due to an Intune glitch. Gold recommends testing rollbacks on a limited scale before wider deployment to identify and resolve potential issues.
Winsage
July 25, 2024
CrowdStrike faced a major setback when a buggy update caused 8.5 million Windows machines to crash. The root cause was traced back to a bug in the test software that failed to properly validate the content update. To prevent similar incidents, CrowdStrike will conduct more rigorous testing of content updates and implement a staggered deployment strategy. Additionally, they will enhance error handling mechanisms in the Content Interpreter component of their Falcon sensor software.
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