software support Archives

Winsage

April 1, 2025

How have 50 years of Microsoft been for you?

Microsoft is approaching its 50th anniversary, marked by significant milestones in personal computing and enterprise solutions. Key achievements include the introduction of Windows 3.0 and 3.1, while notable missteps include Microsoft Bob, Windows 8, the underperformance of Windows Mobile and Windows Phone, and the acquisition of Nokia. Microsoft's productivity suite remains strong despite competition from Google. The company gained popularity with its dialect of BASIC and has made strategic investments in cloud technology and artificial intelligence, including the acquisitions of GitHub and LinkedIn. However, it faced challenges with Internet Explorer losing ground to Google's Chrome and the failure of the Zune to compete with the iPod. Windows Vista is also noted as a less successful product.

Winsage

March 25, 2025

Windows-on-Arm woes: Amazon warns customers about Surface laptop returns

Qualcomm and Microsoft are enhancing the Windows-on-Arm ecosystem, highlighted during the Microsoft Build event in May 2024. The Surface brand laptops with Qualcomm's Snapdragon X Elite processors received positive feedback for performance and battery life. However, the Microsoft Surface Laptop (7th Edition) has been flagged by Amazon as a "frequently returned item," prompting buyers to check reviews. Customer feedback indicates that app compatibility issues are a primary reason for the returns. Intel's interim Co-CEO suggested that devices with Snapdragon chips are returned at higher rates due to unmet functionality expectations. Despite this, the market for Windows-on-Arm systems remains strong, with major manufacturers adopting Qualcomm's Snapdragon processors. Other Snapdragon-powered devices, like the Microsoft Surface Pro 11, have not faced similar return warnings. The Surface Laptop may have higher return rates due to its popularity and specific shortcomings noted in reviews, such as display quality and keyboard comfort. Microsoft also offers Intel versions of the Surface Laptop and Surface Pro, which may confuse consumers. Qualcomm and Microsoft are working with developers to improve software support for Windows-on-Arm, with notable applications like DaVinci Resolve and Adobe Photoshop now available. Challenges remain, including Qualcomm's discontinuation of its Snapdragon Developer Kit for Windows and limited native support for some applications. Users with specialized needs may prefer traditional x86 Windows versions. Qualcomm plans to unveil its second generation of Snapdragon X processors in late 2025.

Winsage

March 24, 2025

Google ships Drive for Arm PCs, removing a compatibility concern

Google has released a stable version of Google Drive for Arm PCs, addressing app compatibility concerns for users. This follows a successful beta launch and requires the Microsoft WebView2 runtime with Windows 11. The update is available to all users with personal Google accounts and Google Workspace. Qualcomm's Snapdragon X Elite Arm processors have received positive feedback, but initial tests showed performance issues with several applications, including Google Drive. While many productivity applications are now optimized for Arm, gaming remains a challenge, with many titles not running natively or performing poorly. Reports indicated higher-than-average consumer return rates for the Surface Laptop, highlighting ongoing challenges for Qualcomm, Arm, Microsoft, and developers in improving Windows on Arm PCs.

AppWizard

March 10, 2025

Here’s why Google is finally making big changes to Android updates in 2025

At MWC 2025, Google discussed its plans for Android 16, which will launch earlier than usual, specifically in Q2, allowing users to expect the update by June. The company aims to streamline Android updates and enhance support from OEMs, with a focus on longer software support. The Pixel series promises seven years of OS upgrades and security patches, and a collaboration with Qualcomm could extend this support to eight years for devices using Snapdragon 8 Elite and future 8-series and 7-series chips. Google is committed to improving the quality of updates, ensuring they enhance device performance.

Winsage

March 1, 2025

Microsoft’s Free Windows Upgrade—When Does Offer Expire?

Microsoft is facing a challenge as the end of life for Windows 10 approaches in October, with hundreds of millions of users yet to transition to Windows 11. Throughout 2024, there has been a modest migration to Windows 11, but Windows 10 has recently regained some users. The transition to Windows 11 is free for licensed Windows 10 users whose hardware meets the necessary requirements, but if a PC fails the technical assessment, the free upgrade is not available. Initially, there was a belief that the free upgrade would be time-limited, but this guidance has been revised, and the deadline has been removed. Microsoft has not officially confirmed whether the free upgrade will remain available after the October end-of-life date for Windows 10. Currently, Microsoft states that the free upgrade offer does not have a specific end date but reserves the right to end support for it. Users are encouraged to upgrade before the October 14th deadline, as security updates will cease after that date. Estimates indicate that 300 to 400 million users are still eligible for the upgrade but have not yet acted, with many potentially needing new hardware. Upgrading an incompatible PC may lead to loss of support, leaving users with the options to pay for a support extension or buy a new PC.

AppWizard

February 26, 2025

Qualcomm and Google just announced a major update to Android updates

Qualcomm has partnered with Google to provide up to eight years of software updates for devices with Snapdragon 8 and 7 series chipsets. Devices like the OnePlus 13, Samsung Galaxy S25 series, Xiaomi 15, Honor Magic 7 Pro, and Asus ROG Phone 9 will receive this extended support. Google's Pixel 8 series will offer seven years of updates with its Tensor chipsets. The implementation of these updates is determined by original equipment manufacturers (OEMs) like Samsung and OnePlus. Qualcomm aims to enhance user experiences and provide flexibility for OEMs, potentially allowing mid-range devices with 7-series chips to receive similar support as premium models. Older devices without the latest chipsets will not benefit from this initiative. Qualcomm will continue to work with OEMs to support legacy platforms.

Winsage

February 24, 2025

Microsoft trims more CPUs from Windows 11 compatibility list

Microsoft has released a list of CPUs compatible with Windows 11 24H2, specifying that OEMs must use Intel's 11th-generation or later processors for new PCs. This update is directed at OEMs, not end users, and emphasizes that older pre-11th-generation Intel processors are not supported. Intel's 11th-generation chips were introduced in 2020 and have since been phased out, with many older processors now in a "legacy software support model." Users with eighth, ninth, and tenth-generation Intel processors may still use them if they meet other requirements like TPM 2.0. Microsoft has not clarified if this announcement indicates future reductions in CPU support, although it has historically adjusted hardware requirements.

Winsage

February 4, 2025

6 reasons you’re going to keep using Windows despite its problems

Windows 11 is widely criticized but remains popular due to several factors. It has extensive software availability, with most applications designed for Windows, making it the preferred platform for many users. For gaming, Windows is the dominant platform, with most new PC games developed primarily for it, while macOS and Linux lag in game availability and support. Hardware support is another critical factor, as many specialized devices only have software compatibility with Windows, making it challenging for users to switch to other operating systems. Installing new operating systems can be difficult for average users, with macOS being hard to install on non-Apple hardware and Linux requiring additional considerations. Macs are generally more expensive than Windows laptops, which offer more budget-friendly options. Additionally, users are often reluctant to learn new systems, as they are accustomed to the layout and functionality of Windows.

Winsage

February 3, 2025

Microsoft Warns 400 Million Users—Do Not Update Windows

More than 800 million Microsoft users are facing significant changes as the company ends critical security updates this October. The user base is divided into two groups: those unwilling to update and those unable due to older PCs that do not meet Windows 11's security requirements. Microsoft recommends that users with incompatible PCs invest in new ones. While all users can opt for extended support, many may resist paying extra fees, risking loss of support. Microsoft has removed the official workaround that allowed unsupported PCs to bypass CPU and TPM requirements for upgrading to Windows 11. This change follows the release of Windows 11 24H2, indicating a discouragement of upgrades on unsupported devices. Previously, users could modify the registry to bypass these checks, but this required technical knowledge and was not endorsed for all users. Microsoft warns against installing Windows 11 on devices that do not meet minimum requirements, highlighting potential risks such as loss of support and diminished functionality.

Winsage

December 26, 2024

How to Use Windows on Meta Quest 3 Headsets

At Ignite 2024, Microsoft announced enhanced support for Windows applications on Meta Quest 3 and Quest 3S devices, allowing users to access Microsoft’s suite of tools without additional software. Users can create multiple virtual windows for multitasking, such as switching between Microsoft Teams and spreadsheets. Previously, users accessed Windows apps via Air Link, Remote Desktop in Horizon Workrooms, or third-party software. The new integration allows streaming from a Windows 11 PC or virtual Windows Cloud PC, enabling quick access to Windows applications in an XR environment. This functionality includes creating multiple virtual monitors or a single large monitor while maintaining visibility of physical surroundings. The experience is supported by a program called “Volumetric Apps.” Microsoft has discontinued its “Windows Mixed Reality” platform but continues to support XR innovators. Microsoft also announced the end of software support for HoloLens 2 in 2027 and hinted at a new deal with Samsung for OLED displays for a future mixed-reality headset.