Sonos Archives

Winsage

October 5, 2024

Get ready to meet your AI best friend

The latest version of Microsoft Copilot features a warmer, more approachable interface, reflecting Microsoft's goal to redefine AI as more than just a productivity tool. The concept of "agentic" AI, which can interact with apps and devices on behalf of users, is gaining interest, although many implementations still feel incomplete. OpenAI has secured .6 billion in funding and must now demonstrate effective investment strategies. A group of students has integrated facial recognition technology into smart glasses, and Sonos is attempting a comeback after app-related issues. The future of WordPress is uncertain, and the lightning round included farewells to cohost Alex Cranz, discussions on the Dish and DirecTV merger, Nintendo's actions against emulators, and Google's new web app for headphone management.

AppWizard

August 29, 2024

Sonos’ latest app update fixes just a fraction of its problems

Sonos has released an update to its app that includes enhanced accessibility settings and improved stability during product setup. Key features of the update include the reintroduction of the ability to clear the music queue on the Android app and a new Night Mode toggle for sound bars to enhance dialogue clarity. CEO Patrick Spence acknowledged ongoing customer dissatisfaction following a redesign in May and stated that improving the app is a top priority, leading to the postponement of two new product launches. The company plans to stick to its development roadmap, which includes future improvements in volume responsiveness, queue editing, and alarm reliability.

AppWizard

August 21, 2024

Sonos CEO says the old app can’t be rereleased

Sonos CEO Patrick Spence discussed the company's challenges with its app during a recent Reddit AMA, particularly the demand for the return of the old S2 app. Despite initial hopes for reintroducing it, extensive testing concluded that bringing back the old app would likely worsen existing issues. Since the new app's launch on May 7th, Spence acknowledged user difficulties and postponed the release of two new products until the app meets customer expectations. He emphasized that Sonos encompasses not just the mobile app but also software for speakers and cloud services, which have become less reliable since the new app's launch. Spence is prioritizing app improvements and plans to engage with users on Reddit to address their concerns.