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A bug in the legacy Sticky Notes application affects users on Windows 10 and 11, displaying the error message, “We couldn’t verify your sign-in info. Your account doesn’t have a mailbox, so we can’t save your notes in the cloud.” This issue has been reported by 91 users since it was highlighted on November 28, with over 1200 views on a forum post. The problem arises during the login process, preventing access to notes, particularly for users with personal accounts, while those with work or school accounts do not face issues. Users have tried troubleshooting methods without success, and although notes can be accessed through the OneNote app and Outlook Notes folder, logging out of personal accounts complicates access. A server-side patch from Microsoft is needed to resolve the issue, and users are advised to log in to their Outlook accounts or consider transitioning to the new Sticky Notes app for temporary access. It is recommended to avoid signing out of the old Sticky Notes app until the bug is fixed.
Windows 11 includes several preloaded applications that may not be necessary for all users. Notable applications that can be uninstalled include:
- Spotify: Included in clean installations, often seen as a marketing strategy rather than a necessity.
- McAfee: A well-known antivirus solution that many users consider unnecessary.
- Microsoft Solitaire Collection: A modern version filled with ads that can be uninstalled and reinstalled later.
- Cortana: A virtual assistant that has become nearly obsolete since Windows 11's launch.
- Mail and Calendar (and Outlook): Being phased out in favor of the new Outlook app, which may not be distinguished among email clients.
- Camera: Its utility on traditional PCs is questionable as most users do not rely on them for photography.
- Weather: Often redundant due to the availability of online weather services.
- Maps: Once relevant for Windows phones, now less utilized on PCs compared to services like Google Maps.
- News: Functions primarily as a web wrapper and often lacks substantive coverage.
- Microsoft 365 (Office): Access to Office applications is available directly through browsers, making the app superfluous.
- Clipchamp: Basic video editing capabilities that may not appeal to all users.
- Sound Recorder: Limited functionality compared to more feature-rich alternatives.
- Sticky Notes: Not indispensable as there are various other note-taking options available.
Users of the Sticky Notes app on Windows 11 may experience issues such as missing notes and syncing problems despite new features from its integration with OneNote. Troubleshooting steps include:
1. Force Sticky Notes Sync: Access the legacy Sticky Notes app, sign out and back into both apps using the same Microsoft account, and manually transfer notes if necessary.
2. Recover Sticky Notes from Database: Navigate to the local database file, copy it, and use SQLite Studio or another database browsing app to recover notes.
3. Reinstall Legacy Sticky Notes: If needed, reinstall the legacy app from the Microsoft Store to regain access to notes.
4. Uninstall OneNote Temporarily: Uninstalling OneNote may restore access to the legacy Sticky Notes app.
The classic version of Sticky Notes from Windows 10 is also available for installation alongside the new versions.
Microsoft is rolling out a new Sticky Notes app (preview) to eventually replace the existing version, while both versions will coexist in the Start menu. The new app features deeper integration with OneNote and allows for screenshot-based notes, embedding links to original pages. It operates as a standalone Windows desktop client and requires users to sign into their Microsoft accounts for full functionality. The reception has been mixed, with users appreciating the interface but reporting issues such as lagging during scrolling and difficulties in locating existing notes. Some users have experienced synchronization problems, leading to lost notes, and Microsoft has not yet addressed these issues. Users can continue to use the legacy Sticky Notes app if they prefer.
