Microsoft is focusing on artificial intelligence in Windows amid user complaints about Windows 11, including issues with File Explorer, performance, and visual glitches. This shift coincides with the launch of Apple's budget-friendly MacBook Neo, which poses a threat to Microsoft's market share in the affordable laptop segment. Apple has a strong supply chain that allows it to offer a premium experience at lower prices. While Apple is developing its Apple Intelligence suite with limited AI tools and has partnered with Google to enhance Siri, it lacks a proprietary AI foundation model. Microsoft needs to ensure that new Windows 11 laptop owners, particularly those with budget models, do not experience performance issues or intrusive advertisements. The company has previously addressed user dissatisfaction after Windows Vista and Windows 8, raising questions about its ability to restore confidence in Windows 11.