support Archives

Winsage

May 4, 2026

Valve Says 67.74% of Steam Users Are Now on Windows 11

67.74% of Steam users have transitioned to Windows 11 as of April 2026, with a month-over-month increase of 0.89 points. Windows 10 holds 25.63% of the market share, creating a gap of over 40 percentage points between the two operating systems. Windows 11's adoption on Steam has grown from 41.95% in December 2023 to 70.83% in December 2025. A notable drop in Windows 11 usage occurred in February 2026, but the April statistics indicate a recovery. The shift to Windows 11 is influencing developer decisions regarding DirectX 12 and optimizations for the operating system.

Winsage

May 4, 2026

Microsoft confirms April Windows updates cause backup failures

Microsoft has acknowledged that the April 2026 security updates have disrupted the functionality of various third-party backup applications using the psmounterex.sys driver, raising concerns among users. The issue primarily affects software leveraging the Volume Shadow Copy Service (VSS) snapshots, leading to failures due to VSS service timeouts. Notable impacted products include Macrium Reflect, Acronis Cyber Protect Cloud, UrBackup Server, and NinjaOne Backup, used on Windows 11, Windows Server, and Windows 10 devices. Disruptions can manifest as failures to mount backup image files, errors or timeouts when browsing or restoring from backup images, and error messages related to VSS timeouts. Microsoft updated its support documentation to clarify that the April updates included a security hardening change that added psmounterex.sys to the vulnerable driver blocklist to protect against a high-severity buffer overflow vulnerability (CVE-2023-43896). Affected users are advised to upgrade to newer application versions with updated drivers and not to uninstall or pause the security update. Users can check if the Microsoft Vulnerable Driver Blocklist is blocking a driver by looking for Event ID 3077 in the Code Integrity Operational log. Additionally, Microsoft has alerted users that some Windows Server 2025 devices may boot into BitLocker recovery mode after installing the KB5082063 update and has issued out-of-band updates to address installation failures and restart loops affecting Windows Server systems after the April 2026 updates.

Winsage

May 4, 2026

Windows 11 Gamer Base Grows as Linux Slips in Steam Survey Data

As of April, Windows 11 represents 67.74% of the Steam gaming community, reflecting a 0.89% increase from the previous month. Linux-based systems have decreased to 4.52%, down 0.81% since March. The overall share of Windows-based gaming PCs has climbed by 1.14%, totaling 93.47% in the gaming sector. Windows 11 is favored by gamers for its game compatibility and user-friendly interface, while efforts to enhance Linux support for major AAA titles face challenges due to the complexities of the Linux ecosystem. Companies like Valve are working on tools to run Windows-exclusive games on other platforms.

Winsage

May 4, 2026

“Gaming compatibility on Snapdragon X has come such a long way”: What 200 tested games tell us about Surface Pro 11

Qualcomm and Microsoft are marketing their Snapdragon X-powered PCs without emphasizing gaming, despite Qualcomm claiming that 90% of top Windows games are compatible with Snapdragon X2 laptops. The Snapdragon X2 chip announcement does not mention gaming, contrasting with ASUS's promotion of the Zenbook A16 for gaming. YouTuber Ghobso Gaming has tested 200 games on a Surface Pro 11 with a Snapdragon X Plus, sharing a list of ten well-performing games, including Fortnite, which became playable after Easy Anti-Cheat support was introduced. The performance of Snapdragon X PCs has improved significantly, and there is potential for gaming handhelds powered by Snapdragon X chips to compete with Intel and AMD devices.

AppWizard

May 4, 2026

Google finally explains why AICore uses so much storage

Google's AICore app enhances on-device AI capabilities for Android users, offering features like text summarization and proofreading. The app's significant storage usage is by design, as it temporarily retains both old and new versions of AI models during updates for reliability, which can lead to storage consumption of up to 11GB. This approach aims to prevent disruptions in functionality during updates. Once the new update is stable, the extra storage will be released automatically. Users are concerned about storage limitations, particularly on devices with 128GB base storage, and are advocating for a standardization of 256GB base storage for AI-enabled Android phones.

AppWizard

May 4, 2026

Google finally explains why the AICore app is eating up your storage

AICore can temporarily use large storage (up to 11GB) during updates on Android devices. Google retains both old and new AI models for up to three days as a fail-safe during these updates. The storage used is automatically freed once the new AI model is confirmed stable.

AppWizard

May 4, 2026

Mega Man DXtreme Is a Free Reimagining of the Game Boy Color Classic for PC

The CX2 Team has released a free reimagining of Mega Man Xtreme, titled Mega Man DXtreme, for PC. This version enhances the original game's narrative and gameplay, featuring improved controls, widescreen support, and a reworked array of weapons and bosses. Developed over five months using Construct 2, it includes an auto-save feature that activates after clearing a boss stage, allowing players to revisit stages and replay story events. Mega Man DXtreme is available for download, along with an announcement trailer. Other free Mega Man projects include a 16-bit demake demo of Mega Man X8 set for January 2024, a demo for Mega Man Perfect Blue, and Mega Man Maker, which allows players to create custom levels.

Winsage

May 4, 2026

Microsoft says it’ll simpilify Windows 11’s Edge browser by removing features like Sidebar, pledges to win back users

Microsoft is removing the Sidebar feature from Microsoft Edge, starting with users of Microsoft accounts (MSA), though no specific timeline has been provided. The Sidebar, which allowed users to integrate web apps like Outlook and Bing, will no longer support adding new apps, and its quick access list will be gradually removed. The Copilot feature within the Sidebar will remain unaffected. CEO Satya Nadella stated that Microsoft is committed to enhancing user engagement across its platforms, including Edge, which has gained market share for 20 consecutive quarters.

Winsage

May 4, 2026

Microsoft quietly deletes Windows 11 doc pushing 32GB RAM for gaming after outrage

Microsoft has retracted a support document that suggested 32GB of RAM as the ideal upgrade for gaming and 16GB as the baseline requirement. The document, published in early April, stated that 16GB RAM is practical for most players, while 32GB helps when running additional applications alongside games. Microsoft removed the document from its Learning Center, redirecting the URL to its homepage and blocking web archives from accessing it. This incident follows a previous document in February that also promoted 32GB RAM for serious gamers. Microsoft’s official system requirements for Windows 11 list a minimum of 4GB RAM, while most consumer PCs typically come with 8GB. The company has been advocating for Copilot+ PCs, which require 16GB of RAM. Windows 11 has faced memory management issues, and CEO Satya Nadella has acknowledged the need for optimization for low-RAM devices. Microsoft is reportedly working on enhancements to improve performance and reliability in Windows 11.

Tech Optimizer

May 4, 2026

Microsoft Defender wrongly flags DigiCert certs as Trojan:Win32/Cerdigent.A!dha

Microsoft Defender mistakenly flagged legitimate DigiCert root certificates as Trojan:Win32/Cerdigent.A!dha, leading to their removal from Windows systems globally. This issue arose after a Defender signature update on April 30th, with affected certificates including 0563B8630D62D75ABBC8AB1E4BDFB5A899B24D43 and DDFB16CD4931C973A2037D3FC83A4D7D775D05E4. The certificates were removed from the AuthRoot store under the Registry key HKLMSOFTWAREMicrosoftSystemCertificatesAuthRootCertificates. Microsoft has addressed the issue in Security Intelligence update version 1.449.430.0, which also restored the removed certificates. The false positives were linked to detections related to a recent DigiCert breach, where threat actors obtained valid code-signing certificates used for signing malware. DigiCert revoked 60 code-signing certificates, including those linked to the "Zhong Stealer" malware campaign. The malware utilized certificates issued to companies like Lenovo and Kingston, but the certificates flagged by Microsoft Defender are root certificates and do not correspond to the revoked code-signing certificates.