AVG Antivirus offers a freemium model with a suite of cybersecurity tools. The Ultimate plan scored 7.6/10 overall, with the following breakdown: Performance 9/10, Security 7/10, Customer Support 7/10, Usability 9/10, Value 7/10, and Features 7/10. The free version includes scan scheduling and protection against ransomware, while the paid AVG Internet Security covers up to 10 devices. AVG Ultimate includes a VPN and performance tools but lacks some advanced privacy features found in competitors. Usability testing showed intuitive account navigation, though installation was complex. AVG's antivirus engine achieved a 99.3% online detection rate, but there are concerns about data-sharing policies and past breaches. Customer support includes a knowledge base and 24/7 live chat, but experiences were often unsatisfactory. AVG's pricing is competitive, especially for its free option, but may not meet the needs of users requiring advanced features.