Surface Pro Archives

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September 11, 2026

Microsoft fixes Teams, Outlook launch failures on ARM Windows PCs

Microsoft addressed a significant bug that affected the launch of Teams and Outlook on ARM-based Windows devices after updates from the August 2026 Patch Tuesday. The issue primarily impacted users of devices like the Surface Pro 11 and Surface Laptop 7 running Windows 11 24H2 or later, who had not installed necessary updates from the Microsoft Store. The bug caused Teams and Outlook to fail to launch or close unexpectedly following the installation of security updates released on or after August 11, 2026 (KB5121003). Classic versions of Outlook and other applications were not affected. A temporary workaround was suggested, involving updating the Auto Super Resolution Package. The bug was resolved through cumulative updates released on September 8, 2026 (KB5124012), and users were urged to install the latest updates for improvements and issue resolutions. Additionally, Microsoft acknowledged other issues related to updates from August, including disruptions in printing and PDF exporting due to .NET Framework updates, gaming problems from peripherals with RGB lighting, and alerts regarding Microsoft Defender Antivirus being disabled. They also fixed issues related to the loss of custom mouse settings and desktop configurations following the installation of the KB5120998 August 2026 preview update.

Winsage

September 4, 2026

Windows 11’s August update broke Teams and Outlook on Arm PCs

Microsoft has identified an issue affecting Microsoft Teams and the new Outlook for Windows on Arm-based devices, such as the Surface Pro 11 and Surface Laptop 7, following the installation of Windows security updates released on or after August 11, 2026, specifically the KB5121003 update. The affected Windows 11 versions include 24H2, 25H2, and 26H1, causing these applications to fail to launch or close unexpectedly, while classic applications like Outlook, Word, and Excel remain unaffected. The issue is more prevalent on new or freshly imaged PCs that have not received updates from the Microsoft Store. Microsoft is working on a solution to be included in a future Windows update. In the meantime, users can mitigate the issue by updating to the latest version of the Auto Super Resolution Package (version 1.0.19.0 or later) via the Microsoft Store.

Winsage

September 3, 2026

Microsoft Teams, Outlook fail to launch on ARM-based Windows PCs

Microsoft is addressing an issue affecting users of Microsoft Teams and the new Outlook on ARM-based Windows devices, specifically the Surface Laptop 7 and Surface Pro 11, following updates released since the August 2026 Patch Tuesday. Users may experience crashes and launch failures after installing security updates from August 11, 2026, particularly update KB5121003. This issue primarily affects newly set up or freshly imaged PCs that lack the latest Microsoft Store updates, while classic Outlook, Word, Excel, and other applications remain unaffected. Microsoft recommends updating the Auto Super Resolution Package as a temporary workaround. A permanent fix is being developed and will be included in a future Windows update. Additionally, Microsoft has acknowledged other issues stemming from the August updates, including problems with printing and PDF exports in certain applications, and has been rolling out fixes for system crashes and gaming problems linked to peripherals with built-in RGB lighting. Customers are also advised to disregard alerts about Microsoft Defender Antivirus being disabled after the latest updates.

Winsage

August 30, 2026

Windows 11 26H2 is almost here, but where is the flagship Surface to sell it?

Microsoft is set to release a significant update to Windows 11, version 26H2, in the Release Preview Channel, with a general rollout expected in a few weeks. The update includes a new user interface, such as the ability to reposition the Taskbar, and various enhancements. There is currently no new Surface device to showcase these changes, which is seen as a missed opportunity. Microsoft has integrated Windows 11 with Snapdragon technology, as shown by the Surface Pro 11, which highlights the potential of fanless, Snapdragon-powered PCs. However, marketing the new features of Windows 11 poses challenges, particularly for under-the-hood enhancements.

Winsage

August 30, 2026

Dear Microsoft, where is the Surface to showcase all these improvements to Windows 11?

Microsoft has introduced Windows 11 version 26H2 to the Release Preview Channel, signaling a broader rollout in the coming weeks. This update includes user interface enhancements such as the ability to reposition the Taskbar, resize the Start menu, and disable web and Store suggestions. Over 7,000 applications are now optimized for Arm architecture, indicating growing support for Windows on Arm. PowerToys has also updated with a feature called Window Hopper for easier window management. Despite challenges in communication and design consistency across its products, Microsoft is focusing on the advancements in Windows 11, particularly in relation to Snapdragon technology, which has encouraged the production of Snapdragon-powered laptops. There is currently no unified marketing strategy or event planned to showcase the upcoming changes in Windows 11.

Winsage

August 20, 2026

Windows 11 KB5121003 update breaks Teams and Outlook on ARM devices

Following the KB5121003 Patch Tuesday update, users on ARM64 devices like Surface Laptop 7 and Surface Pro 11 are facing startup failures with Microsoft Teams and New Outlook, while traditional Win32 applications remain unaffected. Reverting to the previous update restores functionality, but recovery options have not resolved the issue. The root cause appears to be broken AppModel Runtime package states, leading to dependency issues and 0x80073CFC errors. This problem is similar to one caused by update KB5094126 earlier this year. Creating new Windows profiles offers only temporary relief, and administrators are advised to pause the deployment of KB5121003 on ARM devices until the issue is addressed.

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August 7, 2026

Microsoft quietly removes 32GB RAM recommendation for Windows 11, while it continues to sell 8GB laptops

Microsoft has changed its guidance on RAM configuration for Windows 11 users, removing articles from its Windows Learning Center that previously recommended 32GB of RAM as ideal for gamers and power users. These articles have been replaced with redirects to the homepage, and there has been no official explanation for this change. The last archived version of the deleted content was captured on March 12, 2026, with the transition to redirects noted on May 2, 2026. Despite the removal of these recommendations, Microsoft has not changed the official minimum hardware requirements for Windows 11, which remains at 4GB of RAM. The company continues to release devices with only 8GB of RAM as the base configuration.

Winsage

August 6, 2026

Windows 11 will run better because of the Apple effect, says IDC

Apple's launch of the MacBook Neo has prompted Microsoft to reassess and improve Windows 11 due to user complaints about the operating system's performance and resource demands. Global PC shipments are projected to decline by 11.3% in 2026, with a significant drop of 20% expected in the fourth quarter, attributed to a memory shortage. Microsoft announced plans to reduce RAM usage in Windows 11, targeting completion by the end of 2026, which will benefit PCs with 8GB and above. Following the MacBook Neo's release, a benchmark showed that Windows machines had more RAM and storage than Apple's model, but performance issues persist, with Microsoft Word launching slower on Windows 11 compared to MacBooks. Microsoft is addressing these performance issues by replacing legacy components with the WinUI framework to reduce memory usage and enhance overall performance.

Winsage

August 5, 2026

Microsoft Is Quietly Deleting 32 GB RAM Recommendation for Windows 11

Microsoft has revised its guidance on RAM specifications for new PC builds, now recommending devices with 8 GB of RAM as sufficient for running Windows 11 efficiently. The company has removed references to the previous recommendation of 32 GB of RAM from its Windows Learning Center, which had been suggested for optimal performance and gaming experiences. This change follows backlash from gamers regarding the high costs of additional memory during a DRAM shortage. Microsoft is also enhancing the memory efficiency of Windows 11, focusing on optimizing the operating system for devices with 8 GB of RAM and above.

Winsage

July 29, 2026

Surface Pro with Snapdragon X2 drops by $450 for back‑to‑school

Microsoft's Surface Pro is currently available with discounts at various retailers, including a notable 21% off the model featuring the Snapdragon X2 Elite processor, 16GB of RAM, and 1TB of storage. The device is equipped with advanced Snapdragon X2 Plus and Snapdragon X2 Elite processors, offering over a 50% improvement in graphics performance compared to previous generations. The Surface Pro features a built-in kickstand for easy positioning and is complemented by the Surface Pro Flex Keyboard, which is also on sale and compatible with the new model. The Surface Pro has seen a price increase over the past year, but current promotions provide an opportunity for buyers.