temporary workaround Archives

Winsage

September 26, 2026

Microsoft: Recent Windows updates cause desktop loading issues

Microsoft has acknowledged that some users may experience desktop loading issues, specifically black screens, after installing the August 2026 preview updates and subsequent releases. This problem mainly affects Azure Virtual Desktop (AVD) hosts using FSLogix. Symptoms include a black screen post-sign-in and crashes related to Windows Explorer, which can be temporarily resolved by manually launching Windows Explorer through Task Manager. For enterprise customers, Microsoft has introduced a mitigation strategy via Known Issue Rollback (KIR), allowing IT administrators to reverse problematic updates by applying specific group policies. Additionally, Microsoft has addressed issues related to the loss of mouse and desktop settings on certain Windows 11 systems caused by the KB5120998 update.

Winsage

September 25, 2026

Windows update leaves some virtual desktops staring into the void

Microsoft has acknowledged an issue affecting some Windows 11 users utilizing virtual desktops, where a black screen appears after sign-in, requiring manual launch of Explorer to regain access. This glitch is linked to devices operating on the August 2026 non-security preview update or later. It has been predominantly observed on Azure Virtual Desktop (AVD) hosts using FSLogix, with crashes of Windows Explorer noted in the Application event log. A temporary workaround involves using Task Manager to initiate explorer.exe as a new task. Microsoft has implemented a Known Issue Rollback (KIR) via Group Policy to disable the problematic change until a permanent fix is released. Versions 26H1, 25H2, and 24H2 of Windows 11 are affected, while Windows 10 and Windows Server do not appear to be impacted.

Winsage

September 24, 2026

Microsoft: September Windows updates break Always On VPN connections

Microsoft has informed IT administrators about potential connection challenges with the Always On VPN after the September 2026 Windows 11 security updates. Users may face difficulties connecting to their organization's network, particularly if the VPN is set to automatically attempt an alternative connection method upon failure. Symptoms include connections remaining in a 'Connecting' state or displaying the error message: 'The specified port is already in use.' Affected versions include Windows 11, version 26H1 (KB5124012), version 25H2 (KB5124008), and version 24H2 (KB5124008). A temporary workaround involves adjusting the Always On VPN profile from automatic protocol selection to a single protocol (SSTP or IKEv2). Microsoft is also addressing various other issues related to Hyper-V, Remote Desktop Services, USB audio, and the File History backup feature.

Winsage

September 21, 2026

Microsoft: September updates break File History backup feature

Microsoft has issued a caution regarding the File History backup feature in Windows, indicating potential functionality issues on certain systems after installing the September 2026 security updates. Users may experience application crashes related to FileHistory.exe and KERNELBASE.dll, and may be unable to create or update backups. Misleading messages such as “Reconnect your drive” may appear, and the “Last Backup” timestamp may fail to update. Affected Windows versions include Windows 10 21H2 or later, Windows 10 Enterprise LTSC 2016/2019, and Windows 11 23H2 and later. Microsoft has acknowledged ongoing issues related to the September 2026 updates and is working on solutions.

Winsage

September 15, 2026

30 Days Until Windows 11 24H2 Support Ends; Excel Paste Glitch Surfaces Simultaneously

Microsoft announced on September 14 that the Windows 11 24H2 edition, including Home and Pro versions, has only 30 days of support remaining, with a deadline for updates set for October 13, 2026. Users are encouraged to upgrade to version 25H2 or later to continue receiving security updates. The Enterprise and Education editions will have support until October 12, 2027. Users have reported issues from September's security updates, particularly with the Office patch KB5002914, which disrupts the copy-and-paste function in Excel across multiple versions. Microsoft has acknowledged the issue but has not yet released a fix. A temporary workaround involves manually removing the problematic patch, though this also removes the associated security fixes. Additionally, users have experienced connection drops and unresponsiveness in Remote Desktop Services (RDS) across various Windows versions, including Windows 11 26H1 and Windows Server 2012. Microsoft confirmed that related tools may also stop responding, and restarting virtual machines may temporarily restore functionality. USB audio issues have been reported on certain USB Audio Class 1.0 devices across Windows 11 versions, with users experiencing loss of audio output and corrupted sound settings. Switching to 2-channel mode has helped some users, but Microsoft has not provided a timeline for a comprehensive fix. As Windows Server 2012 nears the end of its Extended Security Updates period on October 13, 2026, the RDS issues add pressure on administrators. Users on 24H2 need to prioritize migration to 25H2, while those with the latest updates should be cautious regarding Excel and Remote Desktop functionalities.

Winsage

September 15, 2026

Microsoft rolls out emergency update for Windows 11’s latest patch — recent update causes crashes on AMD graphics, Explorer hang-ups, and broken third-party integrations

Microsoft has released an out-of-band update to address issues from the September 2026 Windows 11 patch, which introduced new features and fixed nearly 1,000 security vulnerabilities. The update includes a movable taskbar, adjustable height, configurable Start menu layouts, enhanced Windows Search, and size indicators in File Explorer. However, users with AMD Radeon GPUs are experiencing crashes due to driver instability, and reinstalling drivers has not resolved the issue. Microsoft did not address these GPU concerns in its communication. The update also fixed instability issues with Remote Desktop Services, but users still report audio output and microphone input failures, which Microsoft has included a fix for in the emergency patch. Lenovo users have reported unexpected black screens or shutdowns linked to power management issues.

Winsage

September 15, 2026

Microsoft rolls out emergency update for Windows 11’s latest patch — recent update causes crashes on AMD graphics, Explorer hang-ups, and broken third-party integrations

Microsoft has released an out-of-band update to address issues from its recent Windows 11 patch, which introduced new features and fixed nearly 1,000 security vulnerabilities. The September 2026 update includes a movable taskbar, a transformed Start menu with configurable layouts, improved Windows Search, and updates to File Explorer showing file sizes in various units. However, users with AMD Radeon GPUs are experiencing crashes due to driver instability, and reinstalling the driver has not resolved the issue. Microsoft did not address AMD GPUs in its communication. Additionally, there are ongoing problems with audio output and microphone input, with some audio devices starting up with incorrect configurations. A temporary workaround for audio issues has been provided. Lenovo users are reporting black screens or sudden shutdowns linked to power management issues.

Winsage

September 14, 2026

Microsoft confirms Windows 11’s update kills audio on some PCs, and the bugs keep piling up

Windows 11 update KB5124008, released on September 8, has caused significant audio issues for users, including failure of audio devices to initialize or produce sound, and problems with microphones and multichannel audio. The update is linked to Explorer.exe crashes, disruptions in File History backups, Remote Desktop difficulties, and GPU issues on certain AMD systems. Microsoft has acknowledged these problems and indicated that the audio issues primarily affect USB Audio Class 1.0 devices. Users may see error logs in Device Manager indicating "This device cannot start (Code 10)." A temporary workaround is to switch to a 2-channel mode, and wireless audio devices appear to be unaffected. Microsoft is working on a permanent solution.

Winsage

September 11, 2026

Microsoft fixes Teams, Outlook launch failures on ARM Windows PCs

Microsoft addressed a significant bug that affected the launch of Teams and Outlook on ARM-based Windows devices after updates from the August 2026 Patch Tuesday. The issue primarily impacted users of devices like the Surface Pro 11 and Surface Laptop 7 running Windows 11 24H2 or later, who had not installed necessary updates from the Microsoft Store. The bug caused Teams and Outlook to fail to launch or close unexpectedly following the installation of security updates released on or after August 11, 2026 (KB5121003). Classic versions of Outlook and other applications were not affected. A temporary workaround was suggested, involving updating the Auto Super Resolution Package. The bug was resolved through cumulative updates released on September 8, 2026 (KB5124012), and users were urged to install the latest updates for improvements and issue resolutions. Additionally, Microsoft acknowledged other issues related to updates from August, including disruptions in printing and PDF exporting due to .NET Framework updates, gaming problems from peripherals with RGB lighting, and alerts regarding Microsoft Defender Antivirus being disabled. They also fixed issues related to the loss of custom mouse settings and desktop configurations following the installation of the KB5120998 August 2026 preview update.

Winsage

September 4, 2026

Microsoft says some users can’t open the Teams desktop client

Microsoft is addressing an issue (TM1466820) causing delays or preventing some users from accessing the Microsoft Teams desktop client on Windows systems, acknowledged on Thursday at 16:45 EDT. Affected users may experience loading failures or delays of up to two minutes and are advised to use the web or mobile versions of Teams as a temporary workaround. Microsoft is analyzing service logs and telemetry data to identify the root cause and has contacted some affected users for more information. Additionally, there is a separate issue (TM1466659) affecting Mac users, preventing them from joining Teams calls and meetings, confirmed on Sunday at 08:32 EDT. Microsoft is reassessing the cause of this disruption. Earlier this year, Microsoft resolved an issue blocking some Teams Free users from chats and calls. The company also confirmed a bug causing crashes and launch failures for Teams and New Outlook users after recent Windows security updates. Furthermore, there is an ongoing Exchange Online issue affecting multiple mailboxes, resulting in "Server busy" errors and delays in email communications with external domains.