Microsoft has increased its public relations efforts to highlight enhancements in Windows 11, announcing performance and reliability fixes following an update from Marcus Ash, the Windows Insider lead. Tali Roth, Microsoft’s Head of Product for Windows Shell, addressed user dissatisfaction with the preloading of File Explorer, which is seen as a resource-intensive solution that does not resolve underlying performance issues. Critics argue that while preloading improves initial launch times, it consumes an additional ~35MB of RAM and does not eliminate delays in folder navigation and other functions. In response to the criticism, Roth explained that Microsoft employs a multi-faceted strategy for improving File Explorer, which includes targeted optimizations to the launch sequence, removing unnecessary processes, and addressing deeper foundational issues. These improvements are being rolled out incrementally, with recent Insider builds showcasing enhancements like reduced visual glitches and a modernized Properties dialog.