troubleshooter Archives

Winsage

March 6, 2025

There’s finally a fix for an annoying Microsoft Store bug that’s older than Windows 11

Microsoft has announced four solutions to address the error code 0x80131500, known as the "Try that again" error, which has affected users for over six years. The solutions include: 1. Resetting the Microsoft Store app 2. Checking for updates 3. Running the Microsoft Store troubleshooter (for Windows 10 users) 4. Updating internet TLS settings to ensure TLS 1.2 and TLS 1.3 are enabled while disabling TLS 1.0 and TLS 1.1. The error was first discussed on the r/Windows10 subreddit, where users shared temporary fixes, including resetting the app and creating new local accounts. Microsoft’s recent guidelines aim to help both Windows 11 and Windows 10 users resolve this issue.

Winsage

March 6, 2025

Microsoft finally shares guide to fix a pre-Windows 11 “0x80131500” Store error

Microsoft has updated its support page to address the "0x80131500" error affecting users of its Store application. This error has been a known issue since 2019. The support article provides four solutions: resetting the Microsoft Store app, checking for updates, running the Store troubleshooter (Windows 10 only), and updating internet TLS settings. Specifically, users are advised to ensure that TLS 1.2 and 1.3 are enabled while TLS 1.0 and 1.1 are unchecked. The "0x80131500" error has also been associated with the Windows 10 20H2 update error. Additionally, TLS 1.0 and 1.1 were deprecated in 2023, leading to their disablement in Microsoft 365 products and related APIs.

Winsage

February 26, 2025

One Windows 10 PC Will Not Install Feb 2025 Cumulative Update

A user is experiencing difficulties updating their 32-bit Windows 10 system, which is fully updated as of January 2025 and configured to use Windows Server Update Services (WSUS). The February update fails to install, presenting the error code 0x8007000d. The user has performed various troubleshooting steps, including running chkdsk, DISM, sfc, the Windows Update Troubleshooter, renaming the SoftwareDistribution folder, executing a Windows Update reset script, and attempting manual installations. Despite these efforts, the CBS log indicates errors related to file decompression, and the user has re-downloaded the update files multiple times without success. The computer remains stable and functions well, complicating the troubleshooting process.

Winsage

February 10, 2025

Microsoft Edge tests integrating Copilot into Settings, auto-opening AI on Windows 11

Microsoft is exploring deeper integration of its Copilot feature in Edge, with potential developments including a troubleshooter in the Settings menu and automatic sidebar activation upon browser launch on Windows 10 and 11. An "Ask Copilot" button may also be introduced in the Settings app for user assistance. References suggest Copilot could activate with new tabs or browser launches. Additionally, Edge has launched an AI-driven "Scareware Blocker" in version 133 for Windows 11 to protect users from online scams by blocking harmful sites in real-time. This feature is expected to improve over time and complements Microsoft Defender SmartScreen Protection.