update issues Archives

Winsage

November 8, 2024

How (and why) to roll back Windows updates on your PC

Windows update KB5043145 caused some users to experience the blue screen of death instead of performance improvements. Before rolling back updates, users should check for adequate hard drive space, restart the system, attempt to reinstall updates, disconnect non-essential hardware, check for conflicts in Device Manager, ensure antivirus software is not interfering, and verify that the Windows Update service is activated. To troubleshoot update issues, Windows 11 users can run the Windows Update troubleshooter from Settings, while Windows 10 users can access it through Update & Security. Users can also utilize system restore points to revert to a previous state, use the Reset Windows Update Tool to repair update components, manually install updates from the Microsoft update catalog, or reset and restart update services via command prompt. If all else fails, reinstalling Windows may be necessary, though it could result in data loss.

Winsage

October 22, 2024

Microsoft blocks Windows 11 24H2 update for some PCs following bug onslaught

Microsoft paused the rollout of the Windows 11 24H2 update, which began on October 1, due to various bugs affecting different PC models. Notable issues include a System File Checker bug, cache file deletion glitch, conflicts with the Easy Anti-Cheat application, instances of the Blue Screen of Death (BSOD), disappearing mouse pointers, internet connectivity issues, fingerprint sensor malfunctions, and a broken clipboard history. Specific problems have been identified on Asus models X415KA and X515KA, leading to BSOD during the update process. The update has also been paused for users of the audio program Voicemeeter due to incompatibilities, and for systems running version 3.7 or lower of the Safe Exam Browser, which may fail to load. Additionally, conflicts with Easy Anti-Cheat have affected PCs with Intel's Alder Lake+ processors. Users have reported various bugs, including issues with calendar syncing, Intel driver installations, and Remote Desktop Connection performance. Users are advised to avoid the update until most issues are resolved and can revert to the previous version if needed.

Winsage

October 21, 2024

Microsoft blocks Windows 11 24H2 on two ASUS models due to crashes

Microsoft has issued a warning about potential system failures, specifically the blue screen of death (BSOD), affecting ASUS laptop models X415KA and X515KA during the upgrade to Windows 11 version 24H2. The company is working with ASUS to resolve the issue, and until a fix is available, users will not receive prompts to update their operating systems. Users may encounter a BSOD during the installation process, preventing the upgrade. Microsoft advises against manual updates using the Windows 11 Installation Assistant or media creation tools for these models. This issue follows a recent halt of Windows 11 24H2 updates for specific Intel PCs due to similar BSOD occurrences. Users have also reported gaming performance issues, application responsiveness problems, and inaccuracies in Disk Cleanup reporting after upgrading to Windows 11 24H2.

Winsage

October 18, 2024

Windows 11’s Clipboard History is broken after problematic 2024 update

This year’s Windows 11 update, 24H2, has led to various user-reported issues, including unresponsive internet connections, undeletable cache files, driver-related crashes, and disappearing mouse cursors. Additionally, some features and applications have been removed. A significant problem is the malfunctioning Clipboard History feature, which fails to display copied items and instead shows a message stating, “You’ll see clipboard history here once you’ve copied something.” This issue was noted by Windows Insiders three months prior to the update's release, but Microsoft did not address it before launch. A temporary workaround involves toggling Clipboard history settings and using the Windows key + V shortcut. Microsoft has not officially acknowledged the bug, but users hope for a fix in a future update.

Winsage

October 12, 2024

Windows 11’s October update doesn’t install, gets stuck and restarts

Microsoft is facing issues following the Windows 11 24H2 update, with users reporting driver malfunctions, mouse cursor disappearances, undeletable data, and internet connectivity problems. On October 8, Microsoft released updates KB5044284 for Windows 11 24H2 and KB5044285 for older versions, but users are experiencing installation failures with error codes such as 0x800736b3, 0x80070005, 0x800f0838, and 0x8007371b. Some users report that the update process stalls at 40% or freezes between 90% and 95%, leading to rollbacks. A workaround involves downloading the updates from the Microsoft Update Catalog. Additionally, some users face issues with the OpenSSH service not launching post-update, which can potentially be resolved by deleting or renaming the C:ProgramDatasshlogs directory. Users can also uninstall the KB5044284 update by accessing the Settings app and navigating to Windows Update.

Winsage

October 11, 2024

Windows 11’s 2024 update is now also killing internet connections

Users are experiencing various issues with the Windows 11 24H2 update, including blue screen crashes, disappearing mouse cursors, and a cache of undeletable files. The 2024 update is causing internet connectivity problems, with affected users reporting that their devices connect to the network but do not have internet access, often receiving an IP address starting with 169. Despite updating drivers and resetting network settings, many users have found these solutions ineffective. Some users initially had internet access after the first restart post-update but lost connectivity after subsequent restarts. The recommended solution for those affected is to roll back to the previous version, Windows 11 23H2, which has resolved issues for some users, although it is not guaranteed to work for everyone.

Winsage

October 10, 2024

Windows restart issues fixed with Patch Tuesday update

Microsoft has resolved issues related to the Windows 11 Patch Tuesday preview update KB5043145, which had caused performance challenges for some users, including multiple restarts and blue or green screens. The restart issue is now marked as fixed in the known issues list. The recent Patch Tuesday update included critical security fixes, notably addressing a remote code execution vulnerability. USB and Bluetooth connection issues caused by the previous update are also expected to be resolved. Users who installed the earlier update are advised to use a Known Issue Rollback (KIR) or Group Policy for any remaining issues. The Patch Tuesday release is significant for Home and Pro users of Windows 11 22H2, as it marks the final updates for these editions, while Enterprise and Education editions will continue to receive support until next year. As of October 8, Windows 11 21H2 editions have also reached the end of their security updates.

Winsage

October 5, 2024

Microsoft confirms numerous bugs in the Windows 11 2024 Update and blocks rollout to many

Microsoft has identified six major issues with the Windows 11 24H2 update, leading to the suspension of automatic updates for many users. The documented issues include: 1. Safe Exam Browser Compatibility: Version 3.7 or earlier may fail to open. 2. Easy Anti-Cheat Blue Screen Errors: Older driver versions may cause system freezes and blue screens. 3. Fingerprint Sensor Malfunctions: Certain devices have issues with fingerprint sensors post-lock; updating firmware may help. 4. Wallpaper Customization Application Issues: Multiple applications are not functioning properly. 5. Intel Smart Sound Technology Driver Conflicts: Affected drivers may cause blue screen errors. 6. Asphalt 8 Performance Problems: The game may periodically stop responding. These issues affect various devices and applications, particularly for gamers, and may leave many computers ineligible for the update.

Winsage

October 1, 2024

Microsoft Issues New Windows 11 Blue Screen Warning For All Users

An update for Windows 11, KB5043145 (OS Builds 22621.4249 and 22631.4249), released on September 26, 2024, is causing devices to enter a cycle of repeated reboots and has resulted in blue and green screen errors. Microsoft has warned users that the update may lead to unresponsive systems and trigger BitLocker recovery. There is currently no immediate solution, and Microsoft is investigating the issue. Users are advised to refrain from uninstalling the update until a fix is provided.

Winsage

September 30, 2024

Windows 11 KB5043145 BSODs PCs, breaks mouse, keyboard, WSL 2, WiFi

Windows 11 KB5043145 is an optional update that has caused significant issues for users, including failures to boot to the desktop, resulting in "Blue Screen of Death" (BSOD) and "Green Screen of Death" (GSOD) errors. Reports indicate that affected devices may become trapped in a boot loop or unable to boot, leading to automatic transitions to recovery screens. The problems are particularly prevalent among users of Asus TUF A15 (2022) and ROG Strix G17 (2024) laptops, although Microsoft suggests the issue may affect other models as well. Users have also reported that their mouse and keyboard became non-functional after the update, particularly on Intel NUC models and some Asus laptops. Additionally, WSL2 fails to operate on AMD systems, displaying a connection timeout error. Other reported issues include the disappearance of WiFi options and changes to right-click context menus. Microsoft is investigating these problems and advises affected users to report their experiences through the Feedback Hub. Instructions for manually uninstalling the update are provided, including steps to access recovery mode and use the Command Prompt.