Windows 11 has received mixed reviews, with users expressing dissatisfaction primarily due to unexpected changes, mandatory decisions, and problematic updates rather than performance issues. Microsoft frequently introduces new features, but these are often met with resistance due to a lack of user consent and clear communication. Recent Patch Tuesday updates have led to complications, diminishing user trust. Users desire clarity about changes, optional features, and centralized privacy controls. They seek a clearer relationship with Microsoft, which includes no advertisements in core interfaces, no mandatory features without opt-in, transparent communication, and meaningful feedback mechanisms. The bond between Microsoft and its users is strained, requiring clarity and consistency to rebuild trust.