user complaints Archives

Winsage

April 15, 2025

OneDrive clients for Windows, Mac still broken 10 months on

In June 2024, OneDrive users for macOS and Windows reported that shared folders on their local drives had disappeared, replaced by .url files linking to OneDrive's web interface. This issue has persisted for ten months without a concrete solution from Microsoft, which has acknowledged it as a known bug under investigation. Users are frustrated by the lack of offline access and syncing capabilities, with complaints continuing in community forums. The problem is linked to a new "shortcut" model for shared folders, resulting from an ongoing backend migration. Small business users feel particularly abandoned, while enterprise users seem largely unaffected. Various proposed workarounds have had limited success. Microsoft has not provided further clarification beyond initial statements.

AppWizard

April 12, 2025

WhatsApp down: Major outage hits messaging services globally – The Times of India

WhatsApp experienced a significant service disruption affecting users' ability to connect and send messages through its mobile application and web platform. In India, around 3,000 reports were logged, with over 90% of users indicating issues with message transmission. Globally, approximately 2,800 users reported problems, with 91% highlighting issues with sending messages. Members of The Times of India's technology team confirmed similar challenges. Despite the widespread disruption, Meta, WhatsApp's parent company, has not issued an official statement regarding the outage. Users took to social media to express their frustrations and share humorous takes on the situation.

AppWizard

March 13, 2025

Rise of the Ronin is another crappy PC port, performance patch coming ‘soon’

Rise of the Ronin was released on Steam a year after its PlayStation 5 launch, but players are experiencing significant performance issues, including stuttering, low frame rates, crashes, and input delays. Koei Tecmo is investigating these problems and developing a patch. The game has received a "mixed" rating on Steam, with only 44% of user reviews being positive. Many users express disappointment with the game's graphical quality, and while some report satisfactory experiences, frustrations are prevalent. Koei Tecmo acknowledged issues with FPS drops and model rendering when using the Ultra graphics preset and suggested lowering the graphics settings and FPS limit as a temporary solution.

AppWizard

March 10, 2025

Android Auto apps hit with an annoying scrolling problem [Video]

Recent reports from Android Auto users indicate a bug affecting app scrolling functionality, particularly when navigating music libraries or podcast lists while driving. This bug restricts scrolling within apps, making it nearly impossible for users to scroll through lists when music is playing, while scrolling functions normally when playback is paused. The issue is linked to the framework used by media apps on Android Auto and emerged in early February 2025. Users have also reported problems with the “search by letter” feature in YouTube Music. There is currently no official timeline for a fix.

AppWizard

February 28, 2025

WhatsApp down: Messaging app not working amid major outage

WhatsApp experienced a significant outage on Friday afternoon, UK time, preventing users from sending or receiving messages. Reports of issues peaked around 4 PM, but the service was restored shortly thereafter, allowing normal functionality to resume.

AppWizard

February 28, 2025

Is Facebook Messenger down right now? App hits technical issues after WhatsApp outage

Facebook Messenger is experiencing significant technical difficulties, with 92% of user complaints related to sending messages, 5% unable to receive messages, and 2% reporting overall app issues. Glasgow is the hardest hit area in Scotland, with other major UK cities like London and Manchester also affected. Users worldwide are facing similar problems. This incident follows outages reported by WhatsApp users. Additionally, several banking applications, including those from Lloyds Banking Group, are experiencing outages, impacting customers' access to their accounts on payday. Frustrated customers have expressed their dissatisfaction on social media.

AppWizard

February 28, 2025

Facebook Messenger faces global outage affecting users in US, UK – The Times of India

Facebook's Messenger app is experiencing a global disruption, affecting users' ability to connect, send messages, and make calls. The issues are primarily reported by users in the United States and the United Kingdom, with over 573 complaints from the US and 1,819 from the UK, indicating that nearly 80% of the problems are related to message-sending failures. In the UK, 92% of users reported issues sending messages, while 5% had trouble receiving messages, and 2% faced difficulties accessing the app. In the US, 76% reported difficulties sending messages, 19% had issues with the app, and 5% encountered problems with the website. Server connection issues and various app and website malfunctions have also been reported. In contrast, only nine users in India reported issues, all related to receiving messages. The outage began around 8:56 PM IST and peaked at approximately 9:15 PM. As of now, Meta has not provided an official statement regarding the cause of the disruption.

AppWizard

February 27, 2025

Slack Down: Workplace Messaging App Hit by Outage

Slack is experiencing connectivity issues today, with outages reported by users starting around 7 a.m. PT. Downdetector has noted a significant increase in complaints, indicating that approximately 60% of users are facing problems with the app, while 17% are encountering issues on the website. Slack's status page confirmed the issues at 7:27 a.m. PT, affecting functionalities such as messaging, logins, workflows, and integrations. Updates from Slack at 11:05 a.m. and 11:35 a.m. PT indicated ongoing investigations into the cause of the outage, but no cause has been disclosed yet.

AppWizard

February 27, 2025

Is Slack down? Issues reported with messaging app

As of 10:30 a.m. CT, Slack's support team reported ongoing issues with its messaging platform, affecting features such as sending messages, utilizing workflows, and accessing threads. Some users are also having trouble logging in. Disruptions began around 9:27 a.m., with confirmation of the issues by 9:48 a.m. Slack identified that various API endpoints and functionalities related to messaging were affected. DownDetector.com reported a significant increase in user complaints starting around 8 a.m., indicating widespread issues with the app and server connections.

Winsage

February 24, 2025

Microsoft update cracks Windows 11

Microsoft released a patch for Windows 11 version 24H2, designated KB5051987, which has led to widespread user complaints just five days after its release. Users report significant issues, including unreliable File Explorer, difficulties in saving Office documents, and problems with downloading files. Some users are unable to install the patch, experiencing long stalls and error messages. Other reported glitches include erratic Taskbar animations, malfunctioning cameras, and mouse stuttering. One user noted a decrease in laptop battery life from six hours to 2.5 hours after the update. The patch was intended to address security vulnerabilities and glitches but has instead exacerbated existing problems.