user complaints Archives

AppWizard

June 13, 2026

Meta services hit by global outage; Facebook, Instagram, Messenger users report access issues

Meta's platforms, including Facebook, Instagram, Messenger, and WhatsApp, faced significant service disruptions on Friday, starting around 7 PM IST, affecting users globally. Thousands reported issues like failed logins, "session expired" notifications, app malfunctions, and account lockouts. Facebook Ads Manager also experienced challenges. The disruptions were noted by outage-tracking website Downdetector, which recorded a surge in complaints, especially from India and the United States. During the peak in the U.S., Facebook had over 109,000 user reports. Meta's business systems dashboard indicated disruptions in Facebook Ads Manager, Messenger API, and the WhatsApp Business Platform. A spokesperson acknowledged the issues and stated that recovery efforts were underway, although the cause of the outage was not disclosed. Signs of recovery were observed as reports of disruptions began to decline, though some users still faced issues.

AppWizard

June 13, 2026

Is Facebook down? Facebook query error. Instagram down for some

On June 12, a technical disruption affected Facebook and its parent company Meta's platforms, including Facebook, Facebook Messenger, and Instagram, starting around 9:30 a.m. EST. Users reported access issues, with many unable to log into Facebook and receiving messages indicating that pages were unavailable. Instagram users faced loading challenges, and Facebook Messenger experienced outages. By 11 a.m. EST, some users saw signs of recovery, although issues persisted for others. Meta attributed the disruptions to a technical issue that has since been resolved and issued an apology, stating they are working to prevent future occurrences.

AppWizard

June 13, 2026

Waze fulfills a long-standing wish of millions of drivers. You’ve been missing this major new feature in maps

Users globally faced challenges accessing Facebook and Instagram due to a widespread technical failure affecting millions. Disruptions were also reported with Messenger and WhatsApp. Meta's business status tracker identified significant issues with Facebook's advertising network. Outage monitoring tools noted an increase in user complaints, indicating the scale of the disruption. Common symptoms included lag and issues loading new Stories on social media, and problems connecting to Facebook and Messenger. The cause of the outage is unclear, and there is no timeline for service restoration. Downdetector indicated possible issues with WhatsApp as well.

AppWizard

June 12, 2026

Facebook and Instagram suffer global outage

On June 12, users of Facebook and Instagram faced significant access issues, with over 62,000 incidents reported for Facebook and more than 8,000 for Instagram by Downdetector.com as of 2:10 PM GMT. The problems began around 1 PM GMT in Singapore, with users receiving error messages on both Facebook Messenger and the main app. Meta's spokesperson acknowledged the disruptions, stating they were working on resolving the issues. Users from various countries, including the Philippines, India, Australia, Canada, and the United States, reported difficulties, highlighting the global impact of the outage.

AppWizard

June 12, 2026

Facebook Instagram messenger Down? Why users faced Facebook query error and Instagram outage during Meta d

On June 12, users experienced significant disruptions on Meta's platforms, including Facebook, Instagram, and Messenger, starting around 9:30 a.m. EST. Downdetector reported a spike in complaints, indicating widespread login failures and loading errors. Users encountered issues accessing accounts, blank pages on Instagram, and connection errors on Messenger. The simultaneous outages highlighted vulnerabilities in Meta's shared backend systems. This incident follows a major outage in October 2021 due to a DNS routing configuration error. The disruptions affect businesses reliant on these platforms for customer service and marketing, potentially resulting in millions in economic losses. As of the report, Meta had not provided a public statement or timeline for service restoration, and users were advised to monitor Downdetector for updates.

AppWizard

June 12, 2026

Facebook, Instagram and Messenger suffer widespread outage

Users globally experienced significant disruptions on Facebook, Instagram, and Facebook Messenger on Friday, with over 80,000 reports related to Facebook logged by approximately 10:15 a.m. Eastern Time, as per Downdetector. The issues affected all three platforms, indicating a broader disruption within Meta's ecosystem. The specific cause of the disruption is unclear, and Meta has acknowledged the situation, with a representative stating they are working on resolving the issues.

AppWizard

June 12, 2026

Meta says ‘We’re working on it’ as Facebook suffers global outage

Facebook and Messenger are experiencing a global outage, affecting users' access worldwide. Reports of functionality issues began increasing at 2 PM on June 12, with users receiving messages indicating that the pages are unavailable. Instagram and WhatsApp remain operational. Meta spokesperson Andy Stone acknowledged the issue, stating they are working to resolve it. Meta's status page indicates 'high disruptions' for Facebook Ads Manager, Messenger API for Instagram, Messenger Platform, and WhatsApp Business Platform, while other business products show no known issues.

AppWizard

June 12, 2026

Meta faces major outage as Facebook, Instagram and WhatsApp goes down for thousands of users globally

Meta's social media platforms—Facebook, Instagram, WhatsApp, and Messenger—are experiencing a significant outage affecting users primarily in India and the United States. Facebook saw peak outage reports of 109,365 in the US, with 56% of users reporting app issues, 27% facing login problems, and 10% having website access issues. In India, Facebook peaked at 1,093 reports, with 49% citing app problems, 30% login troubles, and 12% server connection issues. Instagram in India peaked at 8,582 reports, with 51% experiencing app issues, 36% login problems, and 7% server issues. In the US, Instagram peaked at 8,868, with 57% reporting app issues, 22% login challenges, and 11% server problems. Messenger in the US peaked at 15,403 reports, with 54% related to login problems and 31% to app issues, while in India, it had 91 reports. WhatsApp was less affected, peaking at 216 reports in India, with 37% reporting app issues and 32% login problems, and in the US, it peaked at 153. Meta has not provided a public statement on the disruption, and reports on Downdetector have started to decline.

Winsage

May 30, 2026

Tested: Windows 11’s new Start menu lets you fully customize it, and it works surprisingly well

Microsoft has released Windows 11 Insider Build 26300.8553, featuring a redesigned Start menu that addresses user complaints about customization and performance. The update introduces section-level toggles for managing the visibility of Pinned, Recent, and All sections. The Recommended section has been rebranded as Recent, allowing users to display recently accessed files and customize its visibility. Users can also disable Pinned apps and All apps, leading to a minimalist Start menu. Three size options for the Start menu are available: Automatic, Small, and Medium. The All apps section can be viewed in Grid or List format. Users can hide their name and profile picture from the Start menu. A native Start menu is in development, with plans to use native WinUI 3 frameworks for improved performance. Additionally, a new Low Latency Profile CPU boost is being rolled out to enhance responsiveness.

AppWizard

May 29, 2026

Complaints worked: Google is already addressing Gemini’s new usage limits

Google is making significant adjustments to its Gemini platform in response to user feedback regarding usage limits. The changes include a cap on how much quota a single Gemini prompt can consume, ensuring users can maximize their usage of the Pro model. Requests that fail will no longer count against users' quotas, and Google plans to introduce detailed usage breakdowns for better tracking. These adjustments follow user complaints about quickly exhausting quotas, with some reporting that single prompts consumed large portions of their allowances. Josh Woodward from Google confirmed the new cap is intended to enhance user value from the Pro model and clarified that only successful requests will count toward usage limits. Additionally, Gemini will remember users' preferred models across sessions, continuing to use the selected model until a switch is made or a usage cap is reached.