user complaints Archives

AppWizard

June 6, 2025

Natwest is down? Users report issues with banking app and mobile login

Reports of issues with the NatWest app emerged on DownDetector around 8:45 AM today, with many users experiencing problems primarily related to mobile banking and login functionalities. Customers reported their frustrations on X (formerly Twitter), highlighting difficulties accessing their accounts. The NatWest Help account acknowledged a technical issue affecting the app and stated that their team was addressing the situation urgently.

AppWizard

May 22, 2025

ROIBest Launches Breakthrough Android PWA Solution to Accelerate Global App Growth and Maximize ROI

ROIBest has launched an Android Progressive Web App (PWA) solution designed to help businesses expand globally while reducing risks and enhancing ROI. This solution allows companies to bypass traditional app store limitations and advertising constraints, addressing challenges such as app store dependency and ad account bans. The PWA supports third-party payments without needing app store approval and can be installed directly from a browser link. ROIBest's platform includes features like browser fingerprinting for user journey monitoring, code obfuscation to reduce ad account suspensions, and integration with demand-side platforms and SMS marketing providers. ROIBest's applications are present on one in eight Android devices globally, making them compatible with new devices and browsers. The PWA solution is particularly beneficial for industries like gaming, e-commerce, social media, and AI tools, which face rapid user acquisition needs and compliance challenges.

AppWizard

May 22, 2025

Wear OS 6 will bring Facer back onto Android smartwatches; we asked Facer what to expect

Wear OS 6 will support third-party watch face stores like Facer, which were restricted on Wear OS 5. Facer collaborated with Google to ensure watch faces feature "instant syncing" with Pixel Watches. Third-party faces must utilize the Watch Face Format (WFF), but many older animated and 3D watch faces will not sync. The rollout of Wear OS 6 is anticipated to begin in late summer or early fall 2025. Developers are encouraged to create watch face marketplaces using WFF, addressing previous challenges in promoting watch faces through the Play Store. Facer, TIMEFLIK, WatchMaker, Pujie, and Recreative will be among the first to offer their watch faces on Wear OS 6 devices. The WFF format uses cached sensor data to minimize battery consumption. Facer is preparing to unveil thousands of watch faces for Wear OS 6, available for free or through a premium subscription model. Some legacy faces will be adapted to the WFF standard, but not all previous favorites will be available. Facer aims to equip developers with tools for creating WFF-compliant watch faces and plans to introduce new features and partnerships this summer.

Winsage

May 5, 2025

Microsoft resolves a Windows 10 issue that broke Start menu jump lists

Following the February updates for Windows 10, users reported issues with jump lists and the Start menu, particularly after installing the KB5052077 update. Microsoft identified the problem as stemming from a feature rollout in the Windows 10 22H2 version aimed at enhancing account control. The company acknowledged the bug, stating that users were unable to view jump lists for apps after the updates released on February 25, 2025, and later. The problematic rollout has been paused since April 25, 2025, and a service change implemented at the end of last month is expected to resolve the issues. Microsoft advised affected users to ensure their devices are connected to the internet for an automatic resolution after rebooting.

Winsage

May 3, 2025

Here’s why Windows 7 took so long to boot with solid color backgrounds in 2009

Some users of Windows 7 experienced a 30-second boot delay when using solid color desktop backgrounds shortly after its launch in October 2009. This issue arose because Windows waited for system components, including desktop icons and the background, to report readiness. If any element was absent, the operating system paused for up to 30 seconds. The problem was also linked to group policies that hid desktop icons. Microsoft addressed the glitch by November 2009. As of recent data, Windows 7's market share has decreased to 2.5 percent, and Microsoft has ceased support for the operating system.

Winsage

April 18, 2025

Windows 11 24H2 Update Bug Triggers BSOD Error

Microsoft has acknowledged a significant bug in its Windows 11 24H2 updates, causing Blue Screen of Death (BSOD) crashes with the error code “SECUREKERNELERROR” (0x18B). This issue has escalated since the April 2025 Patch Tuesday update, affecting thousands of users globally. The bug leads to system crashes after installing the updates, resulting in persistent crash-restart loops or unbootable systems. Initially reported in March 2025, the problem gained traction following the April update, prompting Microsoft to confirm the bug and investigate its cause. Other issues include failures with Windows Hello and compatibility problems with games and software, particularly on ARM-based devices. To address the crisis, Microsoft has implemented a Known Issue Rollback (KIR) to disable the problematic code, which is being automatically pushed to affected devices, although users may experience a delay of up to 24 hours. Users are advised to keep their devices connected to the internet and restart their PCs multiple times to expedite the fix. For enterprise environments, IT administrators must manually deploy a specific Group Policy update. Microsoft is working on a permanent solution, expected in a future update, while also acknowledging related issues and committing to further fixes in the upcoming May 2025 update.

Winsage

April 15, 2025

OneDrive clients for Windows, Mac still broken 10 months on

In June 2024, OneDrive users for macOS and Windows reported that shared folders on their local drives had disappeared, replaced by .url files linking to OneDrive's web interface. This issue has persisted for ten months without a concrete solution from Microsoft, which has acknowledged it as a known bug under investigation. Users are frustrated by the lack of offline access and syncing capabilities, with complaints continuing in community forums. The problem is linked to a new "shortcut" model for shared folders, resulting from an ongoing backend migration. Small business users feel particularly abandoned, while enterprise users seem largely unaffected. Various proposed workarounds have had limited success. Microsoft has not provided further clarification beyond initial statements.

AppWizard

April 12, 2025

WhatsApp down: Major outage hits messaging services globally – The Times of India

WhatsApp experienced a significant service disruption affecting users' ability to connect and send messages through its mobile application and web platform. In India, around 3,000 reports were logged, with over 90% of users indicating issues with message transmission. Globally, approximately 2,800 users reported problems, with 91% highlighting issues with sending messages. Members of The Times of India's technology team confirmed similar challenges. Despite the widespread disruption, Meta, WhatsApp's parent company, has not issued an official statement regarding the outage. Users took to social media to express their frustrations and share humorous takes on the situation.

AppWizard

March 13, 2025

Rise of the Ronin is another crappy PC port, performance patch coming ‘soon’

Rise of the Ronin was released on Steam a year after its PlayStation 5 launch, but players are experiencing significant performance issues, including stuttering, low frame rates, crashes, and input delays. Koei Tecmo is investigating these problems and developing a patch. The game has received a "mixed" rating on Steam, with only 44% of user reviews being positive. Many users express disappointment with the game's graphical quality, and while some report satisfactory experiences, frustrations are prevalent. Koei Tecmo acknowledged issues with FPS drops and model rendering when using the Ultra graphics preset and suggested lowering the graphics settings and FPS limit as a temporary solution.

AppWizard

March 10, 2025

Android Auto apps hit with an annoying scrolling problem [Video]

Recent reports from Android Auto users indicate a bug affecting app scrolling functionality, particularly when navigating music libraries or podcast lists while driving. This bug restricts scrolling within apps, making it nearly impossible for users to scroll through lists when music is playing, while scrolling functions normally when playback is paused. The issue is linked to the framework used by media apps on Android Auto and emerged in early February 2025. Users have also reported problems with the “search by letter” feature in YouTube Music. There is currently no official timeline for a fix.