user guidance Archives

AppWizard

December 16, 2025

You can’t use Facebook Messenger’s desktop app anymore

Meta has officially discontinued the Facebook Messenger desktop application for Mac and Windows. Users are encouraged to transition to the web-based Messenger.com and the main Facebook website. Notifications will inform users of the app's shutdown, providing a 60-day window before access is blocked. The Messenger app for Mac is being deprecated due to its inability to compete with business-oriented alternatives like Zoom and its lack of essential features such as screen sharing. Meta's focus is shifting towards merging Messenger functionalities back into the Facebook app. Despite the app's discontinuation, core features like encrypted messaging and media sharing will continue to be available on the web version.

Winsage

October 19, 2025

Windows 11 Update Breaks USB Keyboards and Mice in Recovery Environment

Microsoft's October update to Windows 11, identified as KB5066835, has caused USB keyboards and mice to become non-functional in the Windows Recovery Environment (RE), preventing users from accessing essential recovery tools. This issue does not affect older PS/2 keyboard and mouse models. Microsoft has acknowledged the bug and is working on a fix. The update has also caused complications with localhost connections, impacting developers. The affected versions include Windows 11 25H2, Windows 11 24H2, and Windows Server.

Winsage

October 15, 2025

Did you know that Windows 11 has an emergency shutdown feature? Here’s where to find it

Microsoft has a little-known Emergency Restart method for Windows 11, first shared by Reddit user '-Steets-' in 2022. To use it, press CTRL + ALT + DEL and hold the CTRL key while clicking the power button in the bottom-right corner of the screen. A message will appear warning that any unsaved data will be lost if the user clicks "OK" to proceed with the restart. This method serves as an alternative to a hard reset, allowing users to reboot their system without using the physical power button, which is particularly useful for laptop users. The Command Prompt also offers a restart option by typing "shutdown /r."

AppWizard

December 4, 2024

Google’s Recorder app could be getting the upgrade users have been waiting for

The latest version of the Google Recorder app (Version 4.2.20241001.701169069) may introduce a "Clear Voice" feature aimed at reducing background noise while emphasizing human speech. Key points from the APK teardown include: - The feature is designed to minimize background noise for clearer playback of spoken content. - The Clear Voice feature will only function with mono audio, as stereo mode and external microphones are not supported. - The app will provide prompts to inform users when the feature is unavailable, such as when stereo audio is detected.

Winsage

December 2, 2024

Microsoft sends a warning to anyone using Windows 11 on incompatible hardware

Microsoft is encouraging users to upgrade to Windows 11 as the end-of-life date for Windows 10 approaches in October 2025. Many users are upgrading to Windows 11 despite their hardware not meeting the necessary specifications. Microsoft is now providing guidance for users who may wish to revert to Windows 10 if they encounter issues with Windows 11. The company has updated its support page to warn users that if their PC does not meet the minimum requirements for Windows 11, a watermark will be displayed. The updated disclaimer states that installing Windows 11 on incompatible hardware is not recommended, may lead to compatibility issues, and will result in the PC no longer being supported or eligible for updates. Damages due to lack of compatibility are not covered under the manufacturer warranty.