Users have reported an inconsistent scrolling experience in Microsoft’s File Explorer, with smooth scrolling in the Gallery and Home views but jagged scrolling in standard folders. This discrepancy is due to the Gallery and Home views utilizing the WinUI 3 framework, while standard folders rely on legacy Win32 code. Microsoft is modernizing aspects of File Explorer but has not yet rewritten its foundational elements, leading to different rendering paths. The traditional folder views retain essential functionalities but sacrifice some modern UI features. Touch support issues are acknowledged, with current interactions prioritizing mouse and keyboard over touch gestures. Microsoft is addressing performance and reliability issues, with improvements in folder view consistency and reduced crashes noted in recent preview builds. These updates are expected in the May 2026 update, while smooth scrolling enhancements are planned for the future.