If you’ve recently acquired a Windows on Arm device and found yourself grappling with printer connectivity issues, you’re certainly not alone. Microsoft has acknowledged that users of these devices are facing challenges in installing printer drivers, a problem that persists whether one opts for the software bundled with the printer or downloads the latest drivers directly from the manufacturer’s website.
Printer Connectivity Challenges
On its support platform, Microsoft has outlined the specifics of this issue, indicating that it primarily affects those utilizing Windows on Arm devices. The inability to install necessary printer drivers has left many users frustrated. However, Microsoft has also provided a workaround to help users regain their printing capabilities.
Important Notes:
- Users with certain ARM PCs, such as Copilot+ devices, may encounter difficulties when attempting to add or install a printer using the standard installer or by downloading it from the manufacturer’s site.
- To resolve this, navigate to Settings > Bluetooth & devices > Printers & scanners and select Add device to manually add your printer. This approach should be taken unless the manufacturer has provided specific instructions for Windows on ARM PCs.
- To determine if your device is ARM-based, go to Settings > System > About and check the System type under Device specifications. ARM devices will display ARM based processor in this section.
By following the links provided in the instructions, users can quickly access the relevant settings menu in Windows. While the current situation may be inconvenient, this temporary solution allows users to continue their printing tasks until a more permanent fix is implemented by Microsoft.
