Windows Hello has emerged as a standout feature in Microsoft’s suite of offerings, streamlining the sign-in process for users by leveraging biometric data such as facial recognition and fingerprint sensors. While most premium laptops are equipped with this technology, desktop users may find themselves needing additional hardware, such as a USB fingerprint reader or a compatible webcam with infrared capabilities.
However, users may encounter a hurdle: even after connecting a suitable Windows Hello device, the Settings app might indicate that no compatible hardware is detected. To navigate this issue, it is essential to understand the necessary steps to enable external hardware for Windows Hello.
Disabling Enhanced Sign-in Security
With the rollout of Windows 11 version 24H2 on Copilot+ PCs, a new feature known as Enhanced sign-in security is enabled by default. This technology introduces additional layers of security during the sign-in process, utilizing virtualization-based security (VBS). Such a setup requires that the devices used for Windows Hello be trusted by the computer, which unfortunately excludes external devices.
To utilize an external Windows Hello-compatible device on a system with Enhanced sign-in security, users must first disable this feature. The steps are straightforward:
- Open the Settings app.
- Navigate to Accounts in the left-side menu, then select Sign-in options.
- Under Additional settings, toggle the Sign in with an external camera or fingerprint reader option to On.
- A prompt will appear to restart your computer. Choose Restart now to apply the changes.
Once the computer restarts, users will have the opportunity to set up Windows Hello using their external device.
Setting Up Windows Hello
After adjusting the settings, users can proceed to configure Windows Hello through the Settings app:
- Open the Settings app.
- Go to Accounts and select Sign-in options.
- Choose either the Facial recognition or Fingerprint recognition option, depending on the device at hand.
- Click Set up and follow the prompts to register your face or fingerprint.
- If prompted, set up a PIN for additional security.
Upon completion, users will be able to enjoy the convenience of Windows Hello with their external device.
What Devices Support Windows Hello?
For those seeking compatible devices for Windows Hello, several options are available. USB fingerprint readers are widely used, while certain webcams also support facial recognition.
One notable fingerprint reader is the Kensington VeriMark USB Fingerprint Key, a compact device that allows users to sign in with a simple tap of their finger. For those interested in webcams, the Logitech Brio 4K is a premium option featuring an integrated IR sensor for Windows Hello support. While it comes at a higher price point, it is recognized for its superior video quality.
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Logitech Brio 4K Webcam
The Logitech Brio is a 4K webcam with Windows Hello support and various features to enhance your video quality in online meetings.
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Kensington VeriMark
A tiny USB drive with a fingerprint reader that can be used to sign in with Windows Hello, the Kensington VeriMark is an easy way to enhance the security of a Windows PC.
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Sign into Your PC Easily
For desktop users running Windows 11, investing in an external device for Windows Hello can simplify the sign-in process significantly. While some challenges may arise during setup, the overall experience is designed to be user-friendly and worthwhile.