Jack Bicer, the director of vulnerability research at Action1, a provider of patch automation solutions, has shared valuable insights for IT leaders grappling with update errors following Microsoft’s recent patch release on November 17. He emphasizes the importance of ensuring that the latest servicing stack update (SSU) is installed before attempting to apply the patch again. For those who have encountered difficulties, Bicer suggests a few troubleshooting steps that may alleviate the issues.
Steps for Repairing System Files
To effectively address any system file corruption, administrators are encouraged to follow these guidelines:
- Temporarily disable non-Microsoft services and startup applications: Conducting a Clean Boot can help eliminate potential interference from third-party software, allowing for a smoother update process.
- Manual installation of the update: If the update continues to fail, IT professionals can download the .msu package for KB5068781 directly from the Microsoft Update Catalog. The installation can be executed manually using the command
wusa.exe .msu /quiet /norestart, ensuring that the architecture and version match the system specifications. - Verification of the build number: For those who have successfully installed the update yet still experience issues, it is advisable to check the build number using the
winvercommand. The target build numbers are 19045.6575 (22H2) or 19044.6575 (21H2).
By following these steps, IT leaders can navigate the complexities of system updates with greater confidence and efficiency.
This article originally appeared on CSOonline.
