Windows 11’s New FAQ Feature: A Step Towards Enhanced User Experience
For those who have found themselves pondering the sluggish performance of their Windows PC, a new feature currently in testing may soon provide some much-needed clarity. Microsoft is experimenting with a Frequently Asked Questions (FAQ) page within Windows 11 that aims to analyze system specifications and offer tailored advice on performance issues.
This feature, still tucked away in the preview release of Windows, has yet to be activated in the earliest testing versions. However, developer @phantomofearth.bsky.social has successfully accessed the relevant screens, revealing how the new FAQ page will function. Positioned within the System tab of Settings, this page promises to address common queries related to device specifications and performance.
Among the questions highlighted in shared screenshots is: “Is my GPU sufficient for high-end gaming and video experience? How can having a dedicated GPU enhance my experience and productivity?” The response indicates that a GPU with less than 4GB of memory may lead to diminished performance and visual quality, providing users with a clearer understanding of their setup.
New Frequently Asked Questions list in Settings > System > About hidden in builds 26120.3576 and 22635.5090. Has some questions related to the Windows version and device specs. (vivetool /enable /id:55305888)[image or embed] — phantomofearth ⛄ (@phantomofearth.bsky.social) 17 March 2025 at 23:52
Another example includes the inquiry: “How does having 4-8GB of RAM impact my PC’s performance? Can I run modern applications smoothly with this RAM capacity?” The answer reassures users that while basic tasks like document editing and web browsing will run smoothly, more demanding activities such as photo and video editing may present challenges.
What sets this FAQ section apart is its personalized approach; the information provided will be tailored to each user’s specific system. This could prove invaluable for those seeking to diagnose performance issues or determine which components may require an upgrade.
It is essential to recognize that many Windows users may not fully grasp the concept of RAM or its impact on system performance. For these individuals, the FAQ section could serve as a more accessible resource than the current, rather dry, list of system specifications.
Currently, Windows 11 provides a basic list of system specs.
Credit: Lifehacker
However, there is a caveat: the responses currently appear somewhat generic. For instance, stating that “a high-end GPU can provide better graphics, smoother gameplay, and faster processing” lacks specificity and does not quantify the potential performance improvements a user might experience following a graphics card upgrade. Users would benefit from estimates regarding performance gains associated with various upgrades.
Yet, as the precision of these FAQs increases, so does the risk of inaccuracies. Microsoft must tread carefully to avoid placing users in a position where they invest in an expensive GPU upgrade only to find minimal performance enhancements due to a bottleneck in another component, such as a slow CPU. Evaluating PC speeds and the contributions of individual components is inherently complex, which likely explains the current vagueness of the FAQs.
As Microsoft continues to refine this feature ahead of its potential launch, the hope is that it will incorporate more detailed insights without misleading users. While the specifics may evolve before reaching the broader Windows user base, this new addition holds promise for enhancing user understanding of their system specifications and performance capabilities.
