Windows 11 24H2 Faces Significant Compatibility Challenges
The latest iteration of Microsoft’s operating system, Windows 11 version 24H2, has been met with a wave of criticism, particularly regarding its security and reliability. Users have reported a concerning number of critical bugs following the update, raising questions about the effectiveness of the Windows Insider program in enhancing the overall user experience.
Among the myriad of issues plaguing Windows 11 24H2, compatibility problems with cache-less WD SSDs, Ubisoft games, Asus devices, and fingerprint sensors have been highlighted. The situation has worsened with the introduction of new complications involving USB scanners and devices utilizing the eSCL scan protocol. Microsoft has acknowledged these challenges, adding them to an ever-expanding list of known issues associated with this version of the OS.
Specifically, Microsoft has confirmed that after upgrading to Windows 11 24H2, USB devices that support the eSCL technology may become undetectable. The eSCL protocol is designed to facilitate communication with USB peripherals without requiring specific system drivers, making it a standard method across various operating systems, including MacOS and Linux.
Thanks to the eSCL protocol, networked scanners can typically operate seamlessly over Ethernet, Wi-Fi, and USB connections. However, the recent update has disrupted this functionality, as devices are unable to transition from eSCL mode to USB mode, hindering Windows from identifying the appropriate system driver for the connected hardware.
This compatibility issue extends beyond just scanners; printers, fax machines, modems, and other network devices that rely on the eSCL protocol are also affected. Since the rollout of the 24H2 upgrade on October 1, 2024, users have reported that their eSCL-compatible devices have become inoperative in various settings, including enterprise environments and small office/home office (SOHO) setups.
Businesses are increasingly voicing their concerns to Microsoft, urging the company to expedite a fix or provide a workaround, as the eSCL issue is beginning to disrupt operations and service delivery. In response, Microsoft has indicated that its development team is actively working on a solution, although no specific timeline for a patch has been provided.
To mitigate the impact of these issues, Microsoft has implemented a “compatibility hold” on Windows PCs connected to eSCL devices, preventing automatic upgrades to the 24H2 version. The company has also advised knowledgeable users to refrain from manually installing the update until the problems are resolved.
As the situation unfolds, the tech community watches closely, hoping for a swift resolution that will restore functionality and confidence in Windows 11 24H2.
