known issues

Winsage
September 3, 2026
Microsoft is addressing an issue affecting users of Microsoft Teams and the new Outlook on ARM-based Windows devices, specifically the Surface Laptop 7 and Surface Pro 11, following updates released since the August 2026 Patch Tuesday. Users may experience crashes and launch failures after installing security updates from August 11, 2026, particularly update KB5121003. This issue primarily affects newly set up or freshly imaged PCs that lack the latest Microsoft Store updates, while classic Outlook, Word, Excel, and other applications remain unaffected. Microsoft recommends updating the Auto Super Resolution Package as a temporary workaround. A permanent fix is being developed and will be included in a future Windows update. Additionally, Microsoft has acknowledged other issues stemming from the August updates, including problems with printing and PDF exports in certain applications, and has been rolling out fixes for system crashes and gaming problems linked to peripherals with built-in RGB lighting. Customers are also advised to disregard alerts about Microsoft Defender Antivirus being disabled after the latest updates.
Winsage
August 31, 2026
Windows 11 users who installed the September preview update (KB5120998) are experiencing a bug that alters or erases personalized mouse cursor settings, resulting in cursors that may be too large, too small, or invisible. Microsoft has acknowledged this issue, describing it as causing "appearance regressions and intermittent animation changes." High-DPI cursors have been replaced with larger, white cursors, and attempts to revert to previous settings have failed. Additionally, users have reported issues with wallpapers reverting to a black screen and blurry fonts, although Microsoft has not formally acknowledged the font issue. Users can uninstall the update by navigating to Settings, selecting Windows Update, clicking on Update History, and finding the option to uninstall the update labeled 2026-08 Preview Update (KB5120998). Microsoft is investigating the cursor problem and plans to provide updates by September 8.
AppWizard
August 27, 2026
Motorola is set to enhance its smartphones with the upcoming Android 17 software update, which includes features such as stackable widgets, themed icons, and the ability to hide labels from Quick Settings tiles. The update will integrate support for Live Updates and AI-driven notification summaries, as well as machine learning models to identify low-priority notifications. Display capabilities will improve for HDR content, with adjustable brightness settings. New sharing methods include Tap to Share for one-on-one sharing and Quick Drop for group sharing. The update also promises enhanced security, app compatibility, performance improvements, bug fixes, and additional features like cross-platform Quick Share capabilities and Audio Sharing. Over 50 Motorola devices, including recent Razr and Edge models, will receive the update.
Winsage
August 25, 2026
Microsoft has acknowledged that users may encounter printing issues after installing the August 2026 .NET Framework cumulative update, particularly with applications that use certain fonts like Calibri. Some WPF applications may fail with a System.IO.FileFormatException when printing or generating PDF/XPS content. Microsoft has provided a temporary workaround while investigating these issues. Additionally, the KB5121003 update has been linked to problems affecting the gaming community, which Microsoft is also addressing.
Winsage
August 21, 2026
Microsoft has released Windows 11 Insider Experimental Preview builds 26340.9233 (26H2) and 28120.2760 (26H1), featuring enhancements such as automatic PDF preview support in File Explorer and in-app purchase capabilities for WinUI 3 applications in the Microsoft Store. The 26H1 build addresses a bug causing the mouse cursor to be invisible in some applications but has a known compatibility issue that may prevent some users from launching PUBG: BATTLEGROUNDS. The AutoPlay dialog has been revamped with WinUI, supporting dark mode and improved responsiveness. A new accessibility setting allows apps to open maximized by default, enhancing usability for screen readers and magnification tools. Users can manage camera, microphone, and location permissions for individual desktop applications, providing more control over privacy. File Explorer now supports automatic previews for PDF and non-HTML files, and the Microsoft Store update allows in-app purchases for packaged WinUI 3 apps. Bug fixes include resolving taskbar animation issues and ensuring visibility of the mouse cursor.
Winsage
August 20, 2026
Microsoft is investigating reports of game stability issues following the August Patch Tuesday update for Windows 11, specifically the release of KB5121003 for versions 24H2 and 25H2. Users have reported that certain games may become unresponsive, unexpectedly close, or trigger an "EXCEPTIONACCESSVIOLATION" error, leading to device restarts. Affected titles include ARC Raiders, MARVEL Tōkon: Fighting Souls, and The Finals. Microsoft has not confirmed if the issues are caused by their update but is looking into the situation. The update addressed 421 Microsoft CVEs, with 236 affecting Windows systems. Microsoft has also tightened its stance on outdated kernel drivers and initiated the Driver Quality Initiative to enhance OS stability.
Winsage
August 20, 2026
Microsoft is investigating issues related to the August 2026 updates that may affect the launch of certain games or cause crashes on select Windows 11 systems. Users have reported problems such as games freezing, closing unexpectedly, encountering "EXCEPTIONACCESSVIOLATION" errors, and unexpected system restarts. The updates in question include KB5121003, which was part of the August 2026 Patch Tuesday and included enhancements like Secure Boot updates and improvements to File Explorer and Windows Search. Microsoft has encouraged affected gamers to report issues via the Feedback Hub app. In the past, Microsoft had to block Windows 24H2 upgrades due to known issues and lifted compatibility holds for several popular games.
Winsage
August 14, 2026
Microsoft's Windows operating system has developed intricate compatibility mechanisms over decades to ensure that older games can run on modern machines. It maintains compatibility databases that recognize software with known issues and applies specific fixes, known as shims, which adjust the OS's responses to meet the game's expectations without modifying the game's executable. Users can also manually apply fixes through Compatibility settings, allowing them to emulate earlier operating system behaviors and address specific issues. The compatibility shims can modify interactions with APIs, file handling, system privileges, and display scaling. Microsoft provides AppHelp warnings for applications with known compatibility issues and maintains a comprehensive compatibility database located at C:WindowsAppPatch. Users can access this database and explore compatibility settings using the Windows ADK and the Compatibility Administrator tool.
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