Microsoft U-turns on  ‘infuriating’ Copilot update

Microsoft has recently made a notable adjustment to its Copilot assistant, responding to user feedback regarding its interface. The tech giant introduced a floating button for Copilot, positioned in the bottom-right corner of its Office applications. This feature was intended to enhance accessibility, allowing users to effortlessly summon the AI assistant, which is designed to assist with tasks such as drafting documents, analyzing spreadsheet data, summarizing calls, generating images, and automating routine activities.


However, the change was met with considerable discontent from Microsoft Office users. Many expressed their frustrations on the Microsoft Feedback portal, with one user stating, “Please get rid of the floating Copilot icon at the bottom right of my Excel screen, or give me a way to turn it off. I do not want, nor need, Copilot in any capacity. Its presence is infuriating.” Another user described the update as a “horrible upgrade” and urged Microsoft to provide an option to disable the feature.

In a positive turn of events for those who voiced their concerns, Microsoft has decided to revert the Copilot button to its original location in the traditional ribbon at the top of the screen. The company confirmed this change in a blog post, stating, “We’ve been working to make Microsoft 365 feel more connected and integrated with Copilot, available as a helpful thought partner when you need it.”

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Microsoft elaborated on the rationale behind the floating button, noting that only about 3.3% of Microsoft 365 users currently pay for Copilot, indicating that user adoption has not met expectations. To encourage greater engagement, the company began rolling out the “Copilot Dynamic Action Button” last December, further expanding its reach this year.

The recent reversal allows users to choose from three options regarding the Copilot button: they can keep the floating button, dock it to the side, or return it to the ribbon entirely. Users can make their selection by right-clicking the Copilot icon.

In addition to this adjustment, Microsoft is also recalibrating its approach to integrating AI across its platforms. While the company has been enhancing Copilot within Office applications, it is adopting a more measured strategy for built-in tools in Windows 11, such as Notepad and Snipping Tool. This aligns with a commitment made earlier this year to reduce “unnecessary Copilot entry points” across the operating system.

Microsoft stated, “You will see us be more intentional about how and where Copilot integrates across Windows, focusing on experiences that are genuinely useful and well-crafted.”

Despite these changes, Microsoft remains committed to introducing AI agents to the Windows taskbar as an optional feature. These AI-powered assistants will be designed to:

  • Answer questions
  • Automate tasks
  • Interact with files and applications
  • Act on behalf of the user

This feature, still in the testing phase, promises to streamline user experience by minimizing the number of open windows and maintaining a more organized desktop environment.

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Microsoft U-turns on  'infuriating' Copilot update