The developer behind MindsEye, Build a Rocket Boy, has expressed deep regret over the disappointment experienced by gamers. In a heartfelt message shared on the project’s subreddit, the studio acknowledged the challenges that have marred the gaming experience for some users.
Addressing the Technical Challenges
Build a Rocket Boy has pinpointed a significant issue contributing to the game’s instability: a memory leak. This technical glitch, they report, has affected approximately 10 percent of players. The studio’s commitment to resolving these problems is evident, as they have dedicated extensive resources to optimizing performance and ensuring stability across all platforms.
In a move that underscores the seriousness of the situation, Sony Interactive Entertainment has begun issuing refunds to players who purchased MindsEye on PlayStation 5. Such actions are uncommon in the gaming industry, with the last notable instance occurring during the troubled launch of Cyberpunk 2077 in 2020.
“We are heartbroken that not every player was able to experience the game as we intended,” the studio stated. They emphasized their priority is to deliver a high-quality experience for all users, regardless of their device. “Our teams have worked tirelessly throughout the night to solve many of these issues, and we have now identified that the vast majority of crashes were caused by a memory leak. This impacted roughly 1 in 10 of our players.”
As the team continues to address these concerns, the gaming community watches closely, hopeful for a swift resolution that will allow all players to fully enjoy the immersive world of MindsEye.
