In recent developments, a number of Pixel device owners have reported encountering a perplexing issue with Google Play services, which is displaying a message indicating that it is “not supported by your device.” This situation has raised concerns among users, as Google Play services play a crucial role in enabling various first-party functionalities on Android devices.
Impact on Device Functionality
Google Play services serve as the backbone for many applications, facilitating essential background operations that keep apps running smoothly. Typically updated through the Play Store, this service allows Google to introduce new features even on older devices. However, a malfunction has occurred over the past few hours, rendering both first and third-party applications inoperable for users on Android 15 stable and QPR1 Beta versions alike.
Reports indicate that popular applications such as Gmail are unable to function, with users receiving notifications stating, “Gmail won’t run without Google Play services, which are not supported by our device.” Furthermore, the Discover feed on the home screen is also affected, displaying a similar message regarding the lack of support for Google Play services.
Developers have noted that the Play Store is returning an error message: “-6: Integrity API error (-6): Google Play Services is not available or version is too old. Ask the user to Install or Update Play Services.” Interestingly, this issue may extend beyond Pixel devices, potentially impacting other Android users as well.
Troubleshooting Steps
While user error has been ruled out, as affected devices remain unmodified, some users are speculating that the root cause may lie within the Google Play services beta program. One suggested workaround involves opting out of the beta program via the Play Store listing. Users are advised to restart their devices and return to the Play Store to update to the latest stable version of Play services. However, this solution has not proven effective for all users.
In more drastic measures, some individuals have resolved the issue by performing a factory reset on their devices, although this may not be a feasible option for everyone.
As the situation unfolds, users are encouraged to stay tuned for further updates and potential resolutions from Google regarding this unexpected disruption to their device functionality.
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