Microsoft is addressing an issue (TM1466820) causing delays or preventing some users from accessing the Microsoft Teams desktop client on Windows systems, acknowledged on Thursday at 16:45 EDT. Affected users may experience loading failures or delays of up to two minutes and are advised to use the web or mobile versions of Teams as a temporary workaround.
Microsoft is analyzing service logs and telemetry data to identify the root cause and has contacted some affected users for more information. Additionally, there is a separate issue (TM1466659) affecting Mac users, preventing them from joining Teams calls and meetings, confirmed on Sunday at 08:32 EDT. Microsoft is reassessing the cause of this disruption.
Earlier this year, Microsoft resolved an issue blocking some Teams Free users from chats and calls. The company also confirmed a bug causing crashes and launch failures for Teams and New Outlook users after recent Windows security updates. Furthermore, there is an ongoing Exchange Online issue affecting multiple mailboxes, resulting in "Server busy" errors and delays in email communications with external domains.