NewApp Digest
search bot

freezing

Windows 11 March Update Blocks C: Drive Access for Some Users
Winsage
March 17, 2026

Windows 11 March Update Blocks C: Drive Access for Some Users

The March 2026 Windows 11 update (KB5079473) has caused significant issues for users, including inaccessible C: drives, system crashes, and freezing. Reports indicate that Samsung Galaxy Book device owners are particularly affected, with complete blockage of access to the C: drive. Microsoft acknowledges the "C: is not accessible - Access denied" issue, linking it to the Samsung Galaxy Connect application, and is working on a resolution. The affected devices include various models of the Samsung Galaxy Book 4 and certain Samsung Desktop models running Windows 11 versions 24H2 and 25H2. While Microsoft claims only Samsung users are impacted, it is unclear if other manufacturers are experiencing similar problems. The update has raised concerns about the quality assurance processes prior to releases.
How to enter Safe Mode on your Android phone - and why it's critical to do so
AppWizard
March 13, 2026

How to enter Safe Mode on your Android phone – and why it’s critical to do so

Safe mode on Android disables all third-party applications, allowing only the core system software and preinstalled apps to run. This helps identify if issues like freezing or crashing are caused by third-party apps. If problems persist in safe mode, it may indicate deeper software or hardware issues. Users can check for system updates, reset the device, or contact the manufacturer for support. Clearing the device's cache may also help with performance issues. Safe mode does not delete third-party apps but may remove some home-screen widgets. Performance may improve in safe mode due to fewer background processes, suggesting that resource-heavy apps may need evaluation or removal.
Microsoft's Secure Boot certificates expire in June 2026, but older PCs may never get the fix
Winsage
March 7, 2026

Microsoft’s Secure Boot certificates expire in June 2026, but older PCs may never get the fix

Every Secure Boot-enabled Windows PC relies on cryptographic certificates issued by Microsoft in 2011, embedded in the motherboard's firmware, to ensure a secure boot process. The first of these certificates will expire on June 24, 2026, which will affect the ability to receive future security updates for critical components of the Windows startup process. Microsoft is rolling out replacement certificates through Windows Update, marking a significant security maintenance effort. Secure Boot operates as a chain of trust with certificates stored in the motherboard's UEFI firmware, validating software before the operating system loads. The Platform Key (PK) is at the top of this chain, followed by the Key Exchange Key (KEK) and the Signature Database (DB). The replacement certificates introduced in 2023 restructure certificate management, separating responsibilities among different certificate authorities to enhance the trust model. Not all PCs are affected by the upcoming expiration; newer devices manufactured since 2024 already have the new certificates. Windows 10 users face challenges as support for this version ends in October 2025, and they will not receive the new certificates unless enrolled in Extended Security Updates. Home users should ensure their PCs are set to receive updates automatically, while enterprise environments require coordination for firmware updates before the Windows certificate update.
silver Android smartphone
Winsage
March 6, 2026

Microsoft’s Secure Boot certificates expire in June 2026, but older PCs may never get the fix

Every Secure Boot-enabled Windows PC relies on cryptographic certificates issued by Microsoft in 2011 for boot process integrity. The first of these certificates will expire on June 24, 2026, impacting the ability to receive future security updates. Microsoft is rolling out replacement certificates through Windows Update, requiring collaboration between Microsoft, PC manufacturers, and users. Three critical certificates will expire: the Microsoft Corporation KEK CA 2011 and Microsoft UEFI CA 2011 in June 2026, and the Microsoft Windows Production PCA 2011 in October 2026. The new certificates introduced in 2023 have a restructured functionality to enhance security. Not all PCs are affected; newer devices manufactured since 2024 come with the new certificates. Windows 10 users face challenges as support ends in October 2025, and unsupported devices will not receive updates. Home users should ensure automatic Windows updates and check for firmware updates, while enterprise environments must verify firmware updates before applying certificate updates. The first certificate expiration is on June 27, 2026.
HP Smart App On Windows: Setup & Troubleshooting
Winsage
February 21, 2026

HP Smart App On Windows: Setup & Troubleshooting

The HP Smart app is a software application designed to enhance interaction with HP printers, allowing users to print, scan, copy, and manage their printers from a computer or mobile device. The installation process on Windows involves downloading the app from the Microsoft Store, installing it, launching it, and adding the printer. Common issues include the app not finding the printer, crashing or freezing, scanning difficulties, and printing problems, with various troubleshooting solutions provided for each issue. Tips for maximizing the app's functionality include using mobile fax, editing photos, printing from social media, and utilizing cloud printing. Keeping the app up-to-date is important for performance and security, with options for automatic and manual updates available through the Microsoft Store and HP support.
Windows 11's 2026 goes from bad to worse as two new bugs cause havoc crashing apps — but there are possible fixes
Winsage
January 22, 2026

Windows 11’s 2026 goes from bad to worse as two new bugs cause havoc crashing apps — but there are possible fixes

Windows 11 users are experiencing application crashes, particularly with programs like MSI's Armoury Crate and the Alienware Command Center, due to issues related to the Microsoft Store and user accounts. A licensing validation error (0x803f8001) is a primary cause, often linked to a corrupted Store cache or temporary sync issues. Additionally, after the January update, users have reported that applications like Outlook freeze when saving files to cloud services such as OneDrive or Dropbox. Microsoft has acknowledged this issue, indicating that certain Outlook configurations may become unresponsive if PST files are stored on OneDrive. Users are advised to move PST files out of OneDrive and may consider resetting the Store cache or reinstalling affected applications as potential fixes. Microsoft is working on a resolution, but no timeline has been provided. Some users have found success by reinstalling the January update, while others have resolved issues by simply waiting.
Windows 11 update is breaking sleep mode on some PCs — but there's one trick that might help
Winsage
January 21, 2026

Windows 11 update is breaking sleep mode on some PCs — but there’s one trick that might help

Windows 11's January update, KB5074109, has caused a bug affecting sleep mode on certain older PCs, leading to system crashes that require hard reboots. Users have reported that the issue appears only when the update is installed and resolves upon its removal. This problem primarily affects older machines using the S3 sleep state, while newer devices with modern standby features are less impacted. A suggested workaround involves unplugging USB webcams. Additional issues reported include freezing with the Outlook app for POP accounts, shutdown failures for enterprise users, and problems with keyboard and mouse functionality. Microsoft has acknowledged some of these issues and has deployed emergency fixes for certain problems.
Windows 11 KB5074109 issues: black screen, freezes Outlook POP, breaks Azure Virtual Desktop, LocalizedResourceName (desktop.ini)
Winsage
January 18, 2026

Windows 11 KB5074109 issues: black screen, freezes Outlook POP, breaks Azure Virtual Desktop, LocalizedResourceName (desktop.ini)

Windows 11 KB5074109 has caused several issues for users, particularly those with Nvidia GPUs, including black screens, Outlook freezing with POP accounts, and problems with File Explorer's desktop.ini settings. Users have reported random black screens and desktop freezes after installing the update, with some finding temporary relief by changing their monitor's DisplayPort mode. Outlook Classic has been problematic, remaining active in the background and freezing shortly after opening, prompting users to terminate the process in Task Manager or uninstall the update. Additionally, the update disrupts Azure Virtual Desktop functionality, leading to sign-in failures and connection issues. Microsoft has acknowledged these problems and is investigating solutions, including a Known Issue Rollback for AVD. The update also breaks the LocalizedResourceName directive in File Explorer, preventing folder name customization. Users can uninstall the update through Settings, but this may expose them to security vulnerabilities.
Search