Dell users reported issues with Dell SupportAssist causing system crashes, blue screens, and reboot loops on Windows 11. Dell stated the problems were not due to Microsoft's operating system and initially recommended uninstalling the software. An expert suggested disabling the service as an alternative. Dell later confirmed that Remediation Dell SupportAssist (version 5.5.16.0) and Alienware SupportAssist can trigger blue screen errors and reboot loops on Windows 11. HP also faced issues with a BIOS bug causing high-end Windows 11 PCs to get stuck in a BitLocker recovery loop, advising users to disable automatic updates while they worked on a fix.