Overwatch's Season 4 has introduced a new rank called Emerald, positioned between Platinum and Diamond, to address the skill gap between these ranks. The addition aims to provide players with a better sense of rank identity and a new goal to achieve. Emerald serves as a buffer in matchmaking, allowing for a more tailored competitive environment for players who are better than average but may lack refined teamwork. Players in Emerald experience unpredictable game outcomes, reflecting the rank's demographic. Additionally, there is a noted decrease in toxicity within matches at this rank, emphasizing the importance of teamwork and adaptability in gameplay.