Phasmophobia's recent update, the Player Character Update, has caused significant dissatisfaction among players, leading developers to issue a public apology for not meeting expectations. Players reported issues like misaligned character animations and awkward leg movements, with some experiencing motion sickness due to stuttering when using video cameras. The update aimed to refresh the game before a collaboration with Alan Wake, but many players preferred the original characters. Developers recognized the need to rebuild trust with the community and promised to improve transparency regarding future updates as they work towards the game's 1.0 release. Although the latest patch fixed some issues, players remain wary due to a history of inadequate updates followed by quick fixes.