Developers frequently update apps on the Google Play Store to improve user experience and fix bugs, with app crashes often resulting from problematic updates. To troubleshoot an app, users should check for updates in the Play Store. If no updates are available, users can access the app's settings by long-pressing the app icon or navigating through Settings > Apps. Users can clear the app's cache and force stop it to potentially resolve issues. If problems persist, uninstalling and reinstalling the app may be necessary, although this may result in loss of locally stored data unless cloud backup is enabled. Users can also clear the app's data directly from the App info page. Restarting the device and checking for system updates can also help resolve app crashes. Users can sideload older versions of apps from trusted sources like APKMirror if needed. Lastly, using the app's web version can serve as a temporary solution.