Pimpri Chinchwad police have launched a mobile messenger-based application to enable citizens to report traffic-related issues, currently in its pilot phase. Citizens can upload images of traffic violations through their mobile messenger without needing to download a separate app. The application allows the traffic police to respond promptly and issue ‘e-Challans’ to violators identified through citizen submissions and CCTV footage. Additionally, the police are developing a separate app for senior citizens, featuring an emergency call function and local information. Both applications are part of a digital transformation strategy and are nearing completion. The police department has also revamped its website for better accessibility.